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CrystalDiskInfo-64 with RAID autoexits/crashes every day after PC wakes up from sleep? #211

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DRSAgile opened this issue Mar 14, 2023 · 1 comment

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@DRSAgile
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DRSAgile commented Mar 14, 2023

Hi,

In Windows 11 (22H2, fully updated), I am running CrystalDiskInfo-64 (8.17.14) with administrator privileges and AMD_RC2t7x64.dll (0.7.0.0) library by Gakuto Matsumura that allows it to see through the BIOS-configured software RAID and get SMART data on separate drives in a couple of RAID-1 (mirror) arrays I have.

It works fine, I am seeing the data, but for an unknown reason CrystalDiskInfo just disappears from my tray icons the next day, possibly after or because of the sleeping/waking process.

Since there is nothing in the Windows Event Viewer -- either in the Applications or System branches -- how can I understand why it is happening?

If this is due to the library, should I write to Gakuto Matsumura? Not sure if he speaks English.

Thanks in advance.

@ShigeakiAsai
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Hello, DRSAgile

I'm user of CrystalDiskInfo.
I could also see this issue.
But, It happened only 1 time in my environment.

Maybe, developer hiyohiyo will need more information for investigating this issue.

(1) About your environment.
Please attach the text copy (Edit > Copy) and DiskInfo.log.
https://crystalmark.info/en/software/crystaldiskinfo/crystaldiskinfo-contact/

(2) How many times happens it?
Is it happened on every day?

Above information will help for investigating this issue.

Thank you!

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