google_chat.liquid

{% comment %}
Description: JSON payload + liquid templating to post a complete incident card into a Google Chat Space.

Runbook Step: Send a webhook

Conditions to trigger: We'd advise putting this somewhere near the end of all the steps that run at the start of an incident and then setting a dependency on the previous step(s) to complete.

To see more available variables visit our docs[0].

[0]https://support.firehydrant.com/hc/en-us/articles/4409136426004-Using-template-variables-in-Runbooks

Limitations: This is NOT a complete Google Chat integration, but a one-way post at one moment in time. Any updates to FireHydrant incidents would post in new messages/threads and not existing ones, and any replies or other updates from Google Chat side would not reflect into FireHydrant.
{% endcomment %}

{
  "cardsV2": [
    {
      "cardId": "firehydrant-incident-{{ incident.id }}",
      "card": {
        "header": {
          "title": "[{{ incident.severity }}] {{ incident.name }}",
          "subtitle": "{{ incident.severity }} incident opened on FireHydrant",
          "imageUrl": "https://lh4.googleusercontent.com/proxy/jYDq4e-9OD7aj741TTIdcC8kY_GdEeFXDLjQn_iv_fAQtjl5he1ZSyQMKkYCLLTaXvFbBcbc7ek94CjgbNyukzVpvpDuAOjDJI2HoPRtuXMlCFqhM-HOWvSR9-nkdDxfiQ",
          "imageType": "CIRCLE",
          "imageAltText": "FireHydrant logo"
        },
        "sections": [
          {
            "header": "Incident Details",
            "widgets": [
              {
                "decoratedText": {
                  "startIcon": {
                    "knownIcon": "DESCRIPTION"
                  },
                  "text": "{{ incident.description }}",
                  "wrapText": true
                }
              },
              {
                "decoratedText": {
                  "startIcon": {
                    "iconUrl": "https://cdn.pixabay.com/photo/2012/04/12/22/25/warning-sign-30915__480.png"
                  },
                  "text": "{{ incident.severity }}"
                }
              },
             {
                "decoratedText": {
                  "startIcon": {
                    "knownIcon": "MULTIPLE_PEOPLE"
                  },
                  "text": "{% for role in incident.role_assignments -%} <b>{{ role.incident_role.name }}</b>: {{ role.user.name }} <{{ role.user.email }}><br/> {% endfor %}<b>Reported by: </b>{{ incident.created_by.name }} <{{ incident.created_by.email }}>"
                }
              },
              {
                "decoratedText": {
                  "startIcon": {
                    "knownIcon": "HOTEL_ROOM_TYPE"
                  },
                  "text": "{% for infra in incident.impacts -%} <b>{{ infra.type }}</b>: {{ infra.impact.name }} ({{ infra.condition.name }})<br/> {% endfor %}"
                }
              }
            ]
          },
          {
            "header": "Links",
            "widgets": [
              {
                "decoratedText": {
                  "startIcon": {
                    "iconUrl": "https://user-images.githubusercontent.com/5147537/54070671-0a173780-4263-11e9-8946-09ac0e37d8c6.png"
                  },
                  "text": "<a href=&quot;https://[YOUR_WORKSPACE].slack.com/archives/{{ incident.channel_id }}&quot;>#{{ incident.channel_name }}</a>"
                }
              },
              {
                "decoratedText": {
                  "startIcon": {
                    "knownIcon": "VIDEO_CAMERA"
                  },
                  "text": "<a href=&quot;{{ incident.conference_bridges[0].attachments[0].href_url }}&quot;>Google Meeting</a>"
                }
              }
            ]
          },
          {
            "widgets": [
              {
                "buttonList": {
                  "buttons": [
                    {
                      "text": "Open in FireHydrant",
                      "onClick": {
                        "openLink": {
                          "url": "{{ incident.incident_url }}"
                        }
                      }
                    },
                    {
                      "text": "Internal Status Page",
                      "onClick": {
                        "openLink": {
                          "url": "{{ incident.private_status_page_url }}"
                        }
                      }
                    }
                  ]
                }
              }
            ]
          }
        ]
      }
    }
  ]
}