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[Bug] lost subscriptions #1530

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Lexiaoy opened this issue Dec 25, 2023 · 2 comments
Open

[Bug] lost subscriptions #1530

Lexiaoy opened this issue Dec 25, 2023 · 2 comments
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bug Something isn't working desktop MQTTX Desktop Windows
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@Lexiaoy
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Lexiaoy commented Dec 25, 2023

What did I do

Reopen mqttx client.

What happened

Sometimes lost subscription for all Connection. This problem may be caused by automatic updates.

Expected

I need save my subscription

Environment

  • OS: Windows 10 Enterprise 21H2
  • MQTTX version, e.g. v1.9.7
@Lexiaoy Lexiaoy added the bug Something isn't working label Dec 25, 2023
@ysfscream ysfscream self-assigned this Dec 25, 2023
@ysfscream ysfscream added the desktop MQTTX Desktop label Dec 25, 2023
@ysfscream ysfscream added this to the v1.9.8 milestone Dec 25, 2023
@ysfscream ysfscream modified the milestones: v1.9.8, v2.0.0 Dec 26, 2023
@ysfscream
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Hello @Lexiaoy,

Thank you for reporting the issue regarding lost subscriptions upon reopening the MQTTX client. We understand how crucial it is to maintain your subscriptions and the inconvenience caused by this problem.

This issue is known to us, and we are actively working to identify and resolve the underlying cause. We have noticed that this issue occasionally occurs when updating from lower versions, but iyet to bet been consistently reproducible across minor version updates. To help us better understand and address this issue, please inform us about the specific version you updated. This information wobeneficialhelpful in our efforts to replicate and resolve the issue.

We suspect the problem might be related to the migration scripts used during the update process. In our upcoming 2.0 version, we plan to update the ORM library to fix issues related to database data synchronization. Additionally, we are working on implementing cloud backup support to provide a more reliable solution for preserving user data.

In the meantime, as a precaution, we recommend manually backing up your settings from the settings page before performing any updates. We apologize for the inconvenience and appreciate your patience as we work towards a permanent fix.

Thank you for using MQTTX, and we are committed to improving the application and your experience with it.

@Lexiaoy
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Lexiaoy commented Dec 27, 2023

Hello @Lexiaoy,

Thank you for reporting the issue regarding lost subscriptions upon reopening the MQTTX client. We understand how crucial it is to maintain your subscriptions and the inconvenience caused by this problem.

This issue is known to us, and we are actively working to identify and resolve the underlying cause. We have noticed that this issue occasionally occurs when updating from lower versions, but iyet to bet been consistently reproducible across minor version updates. To help us better understand and address this issue, please inform us about the specific version you updated. This information wobeneficialhelpful in our efforts to replicate and resolve the issue.

We suspect the problem might be related to the migration scripts used during the update process. In our upcoming 2.0 version, we plan to update the ORM library to fix issues related to database data synchronization. Additionally, we are working on implementing cloud backup support to provide a more reliable solution for preserving user data.

In the meantime, as a precaution, we recommend manually backing up your settings from the settings page before performing any updates. We apologize for the inconvenience and appreciate your patience as we work towards a permanent fix.

Thank you for using MQTTX, and we are committed to improving the application and your experience with it.

Thanks for reply. My first install version is 1.9.5 ,and I didn't close auto update, so current version is 1.9.7.

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Labels
bug Something isn't working desktop MQTTX Desktop Windows
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