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after wake up my laptop from suspend mode, I just see the black screen with a cursor #1757

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PouyaPouryaie opened this issue Sep 13, 2023 · 5 comments

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@PouyaPouryaie
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What Happened?

when I used OS 6.x, and installed the Nvidia driver, everything worked fine, but after upgrading to OS 7, I had to install nivida driver again and after that everytime I wake up my laptop from suspend mode, I saw the black screen with cursor and I always open tty1 and run this command ( systemctl restart lightdm.service ) in order to see the login page.

this is my hardware:
hardware

this is nvidia-setting panel:
nvidia

this is my journal ctl after wake up my machine:
journal-after-suspend.txt

Steps to Reproduce

  1. suspend my machine
  2. click on mouse and wake up my laptop
  3. see the black screen with cursor

Expected Behavior

see the login page, that mean the UI work normal

OS Version

7.x (Horus)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

hardware

@leolost2605
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I can confirm this happens for me too although not every time. I'm not sure what the trigger might be though.

@fayjie92
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You are using driver version 535. I used to get this issue with the same version. Moved back to driver version 470. Issue is solved for me. Can you check with driver version 470 or 525?

@PouyaPouryaie
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I had been same problem when I tested with driver versions 520, 510, and 470.

@leolost2605
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leolost2605 commented Sep 16, 2023

Probably related: #1126 and maybe #1220

@PouyaPouryaie
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I realized another thing. when the lock on suspend was disabled in the security and privacy portion, the problem didn't happen. but after I enabled again the lock on suspend, I saw black screen with cursor after wake up my machine. I think the problem might relate to Lock on suspend in the security and privacy section.

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