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Error "Load File Failed" #18

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vandzkianox opened this issue Sep 9, 2023 · 9 comments
Open

Error "Load File Failed" #18

vandzkianox opened this issue Sep 9, 2023 · 9 comments
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bug Something isn't working

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@vandzkianox
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I'm having trouble parsing logs from my DJI Go 4 mavic 2 pro drone. I'm getting a "load file failed" result.
Screenshot_5

DJIFlightRecord_2023-08-31_[15-01-50].txt

@dji-dev
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dji-dev commented Sep 12, 2023

Agent comment from yating.liao in Zendesk ticket #90687:

Are you using the latest version 1.0.5?

°°°

@vandzkianox
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yes I am using the latest version

@dji-dev
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dji-dev commented Sep 13, 2023

Agent comment from yating.liao in Zendesk ticket #90687:

I have reproduced the issue using your file and have already submitted it to the team for analysis.

°°°

@dji-lyt dji-lyt added the bug Something isn't working label Sep 13, 2023
@KG3RK3N
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KG3RK3N commented Sep 21, 2023

I have the same issue with the Mavic 2 Pro & Mavic 2 Enterprise Advanced with the latest flight parser version

DJIFlightRecord_2023-09-20_[11-48-18]_M2Pro.txt
DJIFlightRecord_2023-09-20_[11-12-38]_M2A.txt

@dji-dev
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dji-dev commented Sep 22, 2023

Agent comment from yating.liao in Zendesk ticket #90687:

I will submit the document you provided to us for analysis by the engineers.

°°°

@dji-dev
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dji-dev commented Sep 22, 2023

Agent comment from yating.liao in Zendesk ticket #90687:

I hope this message finds you well. I would like to inquire about the environment in which FlightRecordParsingLib is running. This information is crucial for us to identify and resolve any issues you may be experiencing.

°°°

@KG3RK3N
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KG3RK3N commented Sep 25, 2023

Agent comment from yating.liao in Zendesk ticket #90687:I hope this message finds you well. I would like to inquire about the environment in which FlightRecordParsingLib is running. This information is crucial for us to identify and resolve any issues you may be experiencing.

°°°

Could the error be reproduced with my files?

On my side the drones are controlled by a RM500 with latest firmware.
I tested the lib on Ubuntu 18.08 & 22.04.

@KG3RK3N
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KG3RK3N commented Jan 8, 2024

@dji-dev
Do you have any updates about a fix for this problem?

@Daria-Shevchenko
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@dji-dev

Have the same issue with a "load file failed" result.

Work with this txt file:

DJIFlightRecord_2023-05-31_[14-03-13].txt

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