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Won't appear in plex? #50

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mckenna654 opened this issue May 30, 2022 · 33 comments
Open

Won't appear in plex? #50

mckenna654 opened this issue May 30, 2022 · 33 comments

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@mckenna654
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Hi All,

I've been trying to several hours now to have Audnexus appear in Plex under "Plugins" but it won't appear.

I've got it in the correct Plugins folder and it is a .Bundle.

Not sure what I'm doing wrong?

I've installed plenty of other plugins without issues.

Thanks

@rabelux
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Contributor

rabelux commented May 30, 2022

Audnexus is a Metadata Agent and not a conventional plugin therefore it won't appear under "plugins".
Have you tried these steps?
If you can select Audnexus as agent everything is fine.

@trex005
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trex005 commented Jun 27, 2022

I am having a similar issue. The only step I am unable to complete is:
Agent: Audnexus Agent
brave_o2VqRsVctc

I do know it is installed because when I go to
Settings>Agents>Albums
Audnexus Agent is available and under that Audnexus Agent is checked with a read-only checkmark.
brave_tFmkzkAXve
The settings for that agent have

  • [unchecked] Keep existing genres in place
  • [checked] Append authors as Mood tags
  • [checked] Sort artist by name [Last, First]
  • Level of plugin logging: WARN

brave_4AWsNjiLTo

@PurpleBooth
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The above happened to me, and weirdly it was something to do with the local client. I went to the web app and audnexus was there as expected.

@trex005
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trex005 commented Jun 30, 2022

Despite it not working after multiple server restarts and such, the next day it magically appeared for me.

I was using the web portal.

@wildcardnx
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i just installed the bundle on my plex server and the same thing happened to me... even after restarting my plex server several times it did not show in the advanced settings. a reboot of my machine and then it appeared.

@djdembeck
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Owner

What platform are y’all using for the server? Windows, Mac, Linux, Synology etc. I’m curious if that’s the commonality between those having issues.

@trex005
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trex005 commented Jul 2, 2022

What platform are y’all using for the server?

Raspbian 10 (Raspberry pi 4)

@wildcardnx
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wildcardnx commented Jul 2, 2022 via email

@FrostyFeeted
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FrostyFeeted commented Aug 3, 2022

I'm having this same issue. It's always had no issue before - I've used Audnexus (amazing, btw) with my Plex installation on Windows 10 for a while, no issues. Every time there's a Plex update it removes my plugins, annoyingly, but then just putting them back seems to do the trick. Just realized this happened again, and when I tried to reinstall as I've done before, the Audnexus agent is now gone from my metadata options.

I'm also using the web app to manage the server.

@FrostyFeeted
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Just wanted to add that I tried all the items above, with no luck. Restarting, etc. It reappeared for others but I'm still struggling.

@PurpleBooth
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I am running in docker, in kubernetes, using the official image

@FrostyFeeted
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FrostyFeeted commented Aug 6, 2022

I wanted to update on this. I had no luck getting this to work again, sadly. I was able to use a legacy audiobooks agent in the Unsupported App Store of Plex, but it's super slow, and is just crawling the Audible website. I miss the speed and grace of Audnexus. haha. Please, if there's any additional suggestions for how to fix this, or test it, my entire setup was dead in the water while this was down. I don't want to lose the tool, because it's just so good. Any updates on this?

EDIT: I was able to get it working again. It had nothing to do with the plugin, I think. The last time Plex updated, it added a new plugin folder that I hadn't realized. In the past, I was able to create a "Plug-ins" folder. Now, the folder is named, "Plug-ins-97678ded3"... I have no idea where this folder came from, or why. But where I had assumed it was the renaming of the old Plugins folder... turns out it's not the only active one.

So, if you have multiple plugin folders, try putting a copy of the plugin in each.

@spencerbutler
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I had this same issue and resolved it by using the IP address of my local plex server (instead of the proxied name).

@nonissue
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@spencerbutler spencer's solution worked for me :) My plex server is remote, and the plugin wouldn't show up using the Plex app from my mac, or by accessing app.plex.tv, but it showed up when I visited <server ip>:32400/web.

@noChillGrandma
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noChillGrandma commented Nov 24, 2022

Nothing that has been mentioned so far has fixed the issue for me yet. Audnexus won't show on Plex after I did an erase on my computer and installed everything to the latest versions.
Plex version: 4.87.2
Audnexus version: v0.4.1

No good news edit:

  • Tried different versions of the Audnexus bundle. No luck
  • Restarted the Plex server several times. No luck
  • Restarted the Mac M1 computer. No luck
  • Installed the Audiobook.bundle. No luck either, giving up.

@woeterman94
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32400/web

This was the solution for me as well! Had to navigate to myserverip:3200/web to enable the plugin

@lailoken
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lailoken commented Jan 2, 2023

A simpler solution is to just refresh your browser (if running in a browser). CTRL-Refresh (or SHIFT-Refresh depending on your browser).

Worked for me.

@woeterman94
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A simpler solution is to just refresh your browser (if running in a browser). CTRL-Refresh (or SHIFT-Refresh depending on your browser).

Worked for me.

That didn't work for me. The analyzer only works when using the local ip for plex.

@brynnb
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brynnb commented Jan 18, 2023

None of this worked for me and I spent hours trying to get this plugin installed. I finally realized what I did wrong: the .zip file you download and upload to the Plug-ins folder needs to be extracted and then renamed to have the .bundle extension. I was renaming the .zip file directory to .bundle and obviously that wasn't working.

Hope this saves someone else a ton of headache.

@noChillGrandma
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This update from @brynnb FINALLY did it for me!!!! OMFG! Thanks, buddy!

@RJ-Make
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RJ-Make commented Apr 8, 2023

I've tried every suggestion listed and can't get Audnexus to show up as an agent under Agents. Latest version of both Plex and Audnexus, using manual install.

@dperabeles
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I've been struggling for about 4 days to get the agent to appear won't haven't got any luck.

Installed via git and the files are correctly in the plugins folder were they should be, but the agent won't appear in any settings. Not in the app or the web app. Have reinstalled everything several times and still nothing.

@RJ-Make
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RJ-Make commented Apr 20, 2023

Ok, so this is what I found using the latest Plex Server Version on Windows.

Plex has completely changed how 'plug-ins' (.bundles) are used and are now located C:\Program Files\Plex\Plex Media Server\Resources\ and the .bundle files will be located in a folder that is post fixed. Ex: Plug-ins-56a68573f

I believe a new post fixed folder is created on every server version upgrade, so you could have lots of folders like this (I had about 20, and I deleted all but the latest).

Add the Audnexus.bundle to the newest post fixed Plug-ins-xxx folder and then restart server.

@djdembeck
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Owner

That is for the internal PMS plug ins, not user plug ins. You can confirm this because that is where the eac audio plug in is downloaded to by PMS:
https://support.plex.tv/articles/201106098-how-do-i-find-the-plug-ins-folder/

@RJ-Make
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RJ-Make commented Apr 24, 2023

On my system it's the only place Plex will pick up Audnexus.

@mfortuno
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mfortuno commented Jul 6, 2023

Running Plex on Synology, I dragged the "audnexus.bundle-main" folder (extracted from zip) into my Plug-Ins folder. Plex wouldn't show it until I renamed the folder to "audnexus.bundle" and it immediately showed up!

@Burnster93
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Running Plex on Synology, I dragged the "audnexus.bundle-main" folder (extracted from zip) into my Plug-Ins folder. Plex wouldn't show it until I renamed the folder to "audnexus.bundle" and it immediately showed up!

For the love of god which of the many folders did you drop the file into?! I'm losing my mind trying to get it to work haha.

@mfortuno
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mfortuno commented Jul 9, 2023

Running Plex on Synology, I dragged the "audnexus.bundle-main" folder (extracted from zip) into my Plug-Ins folder. Plex wouldn't show it until I renamed the folder to "audnexus.bundle" and it immediately showed up!

For the love of god which of the many folders did you drop the file into?! I'm losing my mind trying to get it to work haha.

In the Synology File Station there's a PlexMediaServer/AppData/Plex Media Server/Plug-ins folder. Drop it in there. I had a few other .bundle folders already in there

@Filosofik
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Ok, so this is what I found using the latest Plex Server Version on Windows.

Plex has completely changed how 'plug-ins' (.bundles) are used and are now located C:\Program Files\Plex\Plex Media Server\Resources\ and the .bundle files will be located in a folder that is post fixed. Ex: Plug-ins-56a68573f

I believe a new post fixed folder is created on every server version upgrade, so you could have lots of folders like this (I had about 20, and I deleted all but the latest).

Add the Audnexus.bundle to the newest post fixed Plug-ins-xxx folder and then restart server.

Worked for me, thanks!

@whaddayakno
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I'm having the same issue, running Unraid with the newest linuxserver Plex docker. Tried all the suggestions here but no luck.

file structure is:
Plex-Media-Server\Library\Application Support\Plex Media Server\Plug-ins\Audnexus.bundle

I'm wondering if the official docker would work better. Might try to switch later today and see if that does anything

@djdembeck
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Owner

I'm having the same issue, running Unraid with the newest linuxserver Plex docker. Tried all the suggestions here but no luck.

file structure is: Plex-Media-Server\Library\Application Support\Plex Media Server\Plug-ins\Audnexus.bundle

I'm wondering if the official docker would work better. Might try to switch later today and see if that does anything

Doesn't matter which docker you use (I use linuxserver.io). And you have the Contents folder in Audnexus.bundle?

@whaddayakno
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Doesn't matter which docker you use (I use linuxserver.io). And you have the Contents folder in Audnexus.bundle?

Yeah everything looks to be there
image

@fatalwall
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I was experiencing this the last few week but discovered its working correctly tonight. Only change is my desktop app updated. Currently using Plex for Windows version 1.83.1.4061-d3f45728. Prior to tonight I had to use the plex.tv web app with this plugin to do anything configuration wise.

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