Outlook 2013 template installation problems

[johnfcporto]

Hi there, please provide some info about your enviornment before submiting this issue:

• device : virtual box
• OS : ubuntu 16.04
• email client : outlook 2013
• node version : 6.11.4
• npm version : 3.10.10
• error message : Im having some trouble to get my signatures to work on outlook.. i ve tried the 2 solutions but the images are not loaded and the structure of the signature differs from the original. Anyone has some suggestions to make it work?

[danmindru]

Hi there,
Regarding images: are you using local paths? Those get embedded as base64 and Outlook 2013 might not support it (try uploading the images somewhere if that's the case).

I don't have access to a machine with Outlook 2013, therefore I'm not able to test it out myself :/
Perhaps somebody else will pitch in with some tips...

[RussH]

Just to pitch in - I have the same issue. I have a mixed environment. Outlook 2013 signatures miss font styling, elements are missplaced. The same signature on Outlook 2016 renders just fine.

See some info here: https://litmus.com/blog/outlook-2013-still-powered-by-word-now-available-for-email-testing ....looks like the rendering engine has known issues

You'd have to check here; https://www.campaignmonitor.com/css/email-client/outlook-2007-16/