Slack inviter is broken

[mpkorstanje]

👓 What did you see?

From @sebrose I received this via LinkedIn: “I tried to join the community slack but it states TOKEN REVOKED”
The person was using the process documented in https://cucumber.io/docs/community/get-in-touch/#slack

[mpkorstanje]

@mattwynne you're the workspace owner on Slack, I don't have sufficient permissions to dig into this.

[mattwynne]

@mpkorstanje from what I can see you're also a workspace admin.

From a brief look at this, it seems like it's probably a symptom of our Slack account being downgraded, that there's a limit on the number of "apps" of which https://communityinviter.com counts as one.

I've removed a few, and it seems I was able to add the community inviter integration again.

[mattwynne]

@sebrose could you ask your friend to try again?

[mpkorstanje]

I'm an admin, but not an owner. And that's the level needed to deal with plugins.

[mattwynne]

I'm an admin, but not an owner. And that's the level needed to deal with plugins.

Ah I didn't spot that. OK I've made you a Workspace Owner. I did the same for @davidjgoss while I was at it.

[mpkorstanje]

Okay. It looks the token the inviter uses is expired. But I'm not sure which token that might be.

It could be:

• The slack inviters app token
• The token from Matts now disabled SmartBear account

Either way, granting the app permissions doesn't work.

It does look like we have a large number of inactive users though. We could prune those.

Options to try:

• mail the community inviter devs and see if they can help trouble shoot.

I also looked at some alternatives:

Slack does offer the ability to send invite links, but they can only be used by a limited number of people. So I'm starting to understand why people use Discord for tech support these days. It is at the moment offering a better service for free. ;)

[mpkorstanje]

I've mailed community inviter people. Let's see what comes of that.

[mattwynne]

We could use "share an invite link" from https://slack.com/help/articles/201330256-Invite-new-members-to-your-workspace for now. It will need updating once we've had 400 sign-ups though.

[mattwynne]

It might be worth a Slack admin other than me visiting https://communityinviter.com/, connecting to our Slack, creating a URL and testing it out. Maybe my account's token has gone stale somehow.

[mpkorstanje]

It might be worth a Slack admin other than me visiting

Did that already.

[mpkorstanje]

Didn't try deleting the inviter and connecting it again. But let's hold off on that until the people behind the inviter can mail back.