Warning
This extension is not maintained anymore. Please use Amazon Pay (Checkout v2) instead.
Before taking any action, please refer to the faq
section, where many common issues have been already explained and solved.
The Pay with Amazon extension provides a convenient logging system. It is disabled by default, but you can enable it in the extension settings, refer to the configuration-logs
section for more details.
The Logger saves details concerning all exceptions, all API calls and all incoming IPN notifications that occurred within the Pay with Amazon extension scope. Logs are stored in CSV files in the following locations:
exceptions logs:
var/log/amazonpayments/apa_exception.log
API calls logs:
var/log/amazonpayments/apa_api.log
IPN notifications logs:
var/log/amazonpayments/apa_ipn.log
In case you encounter any issues and faq
section didn't help, you should review your logs in the next step. Logs can be accessed in two ways:
- Using
creativestyle --> Pay with Amazon --> Log preview
feature, where all logs are displayed on a convenient list with basic filtering options. - By directly accessing (using FTP, SFTP or SSH, depending on your server configuration) the above files on your server. After the download you can open them with any CSV-capable application. The current log files can be also downloaded by pressing Download as CSV button on the logs list
creativestyle --> Pay with Amazon --> Log preview
in the Magento admin.
All log files are rotated as soon as they exceed the size of 8 Megabytes, the old log file is renamed then to var/log/amazonpayments/apa_*.log.timestamp
and a new empty file is created for storing the new log entries. The old log files are still accessible by direct access (FTP, SFTP or SSH) to var/log/amazonpayments
folder on the server.
If you haven't found a solution for your problem and need to contact us directly, please submit a support ticket on http://creativeticket.de site.