Github account is suspended (username: prishabh)

[zed-rishabh]

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Github account is suspended and didn't receive any email or notification. And, the interesting part is that I am unable to create a support ticket as the support page requires authorization. Username is "prishabh". Please do needful as it is affecting the work. Thanks!

[sajadh76]

Hi!

A flagged account and related queries that are account-specific should go to support team. They're the ones who are best able to assist in these situations. The community team and its members are unable to assist!

Click on the mentioned address and select the "Can't sign in?"

Next, enter your email and select the option "Account locked: My account has been locked or suspended"

Good Luck!

[zed-rishabh]

I am getting following error.

…

On Thu, 9 May, 2024, 4:54 pm Sajad Hamzenejadi, ***@***.***> wrote: Hi! A flagged account and related queries that are account-specific should go to support team <https://support.github.com/>. They're the ones who are best able to assist in these situations. The community team and its members are unable to assist! Click on the mentioned address and select the "Can't sign in?" image.png (view on web) <https://github.com/community/community/assets/40471014/584a4d79-d7a3-4d80-b888-a4ce200e6410> Next, enter your email and select the option "Account locked: My account has been locked or suspended" image.png (view on web) <https://github.com/community/community/assets/40471014/817a7d59-6eb8-4eba-930d-0694f6d17ece> Good Luck! — Reply to this email directly, view it on GitHub <#123114 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AK4JDUP6LSGWUXQOWMOBT6TZBNMGHAVCNFSM6AAAAABHOUMHM6VHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TGNRXG4YTA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[sajadh76]

Sorry, but I cannot see the error you are facing. Could you elaborate more on this?

[zed-rishabh]

[sajadh76]

Hi @zed-rishabh
Try this out: https://support.github.com/request/landing
If the problem still exists, try with another browser.

Hope this works for you!

[zed-rishabh]

🤔 Suspended GitHub accounts generally come with restrictions that prohibit creating support tickets, making it impossible for you to raise a support request within the usual channel. However, there is an alternate route for emergency suspension appeals.

Please follow these steps to appeal the suspension:

1. Compose an email addressed to appeals@github.com from your verified email address associated with the suspended account (i.e., the email address you use to log in to GitHub). Subject Line: Urgent Appeal – Suspended GitHub Account (Username: prishabh)

2. Body Text:

   • Clearly express concern and urgency regarding the account suspension and its effects on your work.
   • State your username, real name, and affiliated organizations or companies if applicable.
   • Briefly outline the reason for suspicion of wrongful suspension, if any.
   • Politely request an explanation and revocation of the suspension.
   • Express gratitude for their time and patience in handling the appeal.

3. Optional Evidence:

   • If you have evidence supporting your position, attach it to the email. Examples include screenshots, logs, or correspondence proving innocence, misclassification, or exceptional circumstances.

Submit the email and patiently wait for a reply. Responses can take anywhere from a few hours to a few days, depending on volume and complexity. Avoid raising duplicate appeals, as they may prolong the response time.

Remember, cooperating fully and politely will expedite the process and positively influence the outcome. Should you require further assistance, consult GitHub's Trust & Safety Guidelines or escalation matrix. Good luck appealing the suspension!

I am getting following error:

[zed-rishabh]

I didn't receive any email or notification from the GitHub team explaining the reason for the suspension.