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Some users are complaining they are paying and not receiving the subscription.
Debugging the server, I noticed it receives the same receipt-data from the user on every receiptData request, with an empty array on in_app field.
After searching some links (e.g. this one), I believe we need to call Apple's SKReceiptRefreshRequest method to get an updated receipt from Apple's server.
Is that correct to assume? Or maybe another thing is causing this issue?
An empty in_app array indicates that StoreKit has not recorded any transactions for that user yet. It may be that the application receipt has not yet been updated. When this happens, your app can inform the user that the receipt does not appear current and ask whether to refresh it. Upon user agreement, your app should use the SKReceiptRefreshRequest class to update the receipt. At this point, if StoreKit has recorded a purchase for the user, your app receipt will show it in in_app. See Refreshing the App Receipt for more information on how to update a receipt.
The text was updated successfully, but these errors were encountered:
@brunolemos Do you solve this problem by refresh? I have the same issue too. the receipt has no in_app fields,(empty array []). but refresh didn't solve it.
Some users are complaining they are paying and not receiving the subscription.
Debugging the server, I noticed it receives the same receipt-data from the user on every
receiptData
request, with an empty array onin_app
field.After searching some links (e.g. this one), I believe we need to call Apple's
SKReceiptRefreshRequest
method to get an updated receipt from Apple's server.Is that correct to assume? Or maybe another thing is causing this issue?
Apple docs:
The text was updated successfully, but these errors were encountered: