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Improve error message if the fees are too high #1264

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skyerjoe opened this issue Jan 7, 2024 · 5 comments
Open

Improve error message if the fees are too high #1264

skyerjoe opened this issue Jan 7, 2024 · 5 comments

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@skyerjoe
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skyerjoe commented Jan 7, 2024

General Description

I got an error message after closing an channel and try to fetch the underlying Funds i get the following error:
Failed to retrieve fee. Please try again later

How To Reproduce

*Top up the wallet with 30 K for sending to an lightning wallet, but this hasn't worked.
Try to solve the issue with the Troubleshooting Payment Failures sheet , nothing worked.

*Closed the channels over the Developer Prompt with: closeallchannels
then
1.Open Breez Wallet
2. Go to upper Right
3. Click on the Triangle Error
4. Then comes the following info: Breez found unexpected funds in underlying wallet ( probably due to a closed channel), IT is highley recommend you send these fund to a BTC address as soon as possible.
5. Enter an Btc Adress from Electrum
6. Click Next
7. Then comes the Error: Failed to retrieve fee. Please try again later

Screenshots

Logs

Uploading lnd.log…

What type of machine are you observing the error on?

Fire HD 10 ( 11th Generation)

Operating System

Android 9

Downloaded from:

Play Store

Breez Version:

0.16.4-beta.rc1

Best regards

@kingonly
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kingonly commented Jan 7, 2024

@erdemyerebasmaz please follow up

@PatejlX
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PatejlX commented Jan 20, 2024

I have the same issue with confirmed closed channel and using seed in different wallet does not work. I can see using walletbalance unconfirmed balance. Could you please follow with solution, thanks

@kingonly
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I have the same issue with confirmed closed channel and using seed in different wallet does not work. I can see using walletbalance unconfirmed balance. Could you please follow with solution, thanks

Contact our support at contact@breez.technology.

@kingonly kingonly changed the title Cannot retrieve funds after an closed Channel Improve error message if the fees are too high Jan 20, 2024
@PatejlX
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PatejlX commented Jan 21, 2024

btw. I was wondering that it could be the issue with fees but I cannot see any message or notification.

@kingonly
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btw. I was wondering that it could be the issue with fees but I cannot see any message or notification.

This isn't the place to handle support cases. Please email us at contact@breez.technology and we'll follow up with you. This issue is about a wrong message in a high fee environment.

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3 participants