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IE 11 crash when uploading images #3149

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Clausi opened this issue May 16, 2014 · 5 comments
Open

IE 11 crash when uploading images #3149

Clausi opened this issue May 16, 2014 · 5 comments

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@Clausi
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Clausi commented May 16, 2014

Hey,
getting serveral crashes with Internet Explorer 11 (browser hangs completly) when uploading images with my project or even http://blueimp.github.io/jQuery-File-Upload/ (Basic UI plus and AngularJS, Edit: tested the other ui-versions and also getting crashes)
What I do: select an image hit open, sometimes it begins to process the image and I am able to upload, sometimes it hangs. I see no errors in console.
I get this with different image sizes, getting crashes with <2mb images, as well as bigger ones.

Would be nice to get a solution.
Thanks

@blueimp
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blueimp commented May 18, 2014

Sorry but I couldn't reproduce any such issues with IE11.
Could you try to reproduce this with another machine running IE11?

@Clausi
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Clausi commented May 19, 2014

Yes, I have this problem on two different machines running Win 7 / IE 11. Tested also on Win 8 / IE11 and the same crash happened. I cannot reproduce the problem with some random images found on google. Perhaps there is something wrong with my images, to large? Wrong dpi?
I know the demo is only for 5 mb, but images are sized down before uploading. See some of my images: http://imgur.com/a/kjujF#2
Edit: Ok imgur scales the images down, see the original ones here:
http://my.cklausi.de/DSC00058.JPG
http://my.cklausi.de/DSC00534.JPG
http://my.cklausi.de/DSC00671.JPG

As this problem seems to be on my side: I try to figure out whats the problem with my images :-/
Edit: Done some more testing: Yes this is definitly a problem of my images, it seems the camera which took this photos has saved them in a special way which causes the crash. Still need to do some more tests to get to the root of this problem :-)

@blueimp
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blueimp commented May 19, 2014

Thanks for posting your findings.

Still, a crash means also a fault in either the JS library or the browser implementation.
Can you reproduce this on other browsers (Chrome on OSX seemed to do fine)?

You might even want to report this to Microsoft if it's only happening on their browser.

As another test, you might want to check if IE11 also crashes on this demo here:
http://blueimp.github.io/JavaScript-Load-Image/
This demo uses the same library to read the image data on client-side.

@Clausi
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Clausi commented May 27, 2014

The posted demo also crashes in IE.
Still investigating whats going on here, my current workaround: open the image with paint (or any other image editor) and save a copy, these images will work fine.

@blueimp
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blueimp commented May 31, 2014

OK thanks, then it seems to be a problem with the load image library.

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