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iOS 12.5.7 iPhone 6 app closing by itself #3119

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nelson80s opened this issue Mar 27, 2024 · 13 comments
Open
1 task

iOS 12.5.7 iPhone 6 app closing by itself #3119

nelson80s opened this issue Mar 27, 2024 · 13 comments
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@nelson80s
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Steps To Reproduce

  1. Go to Bitwarden iOS 12.5.7 app
  2. Click on Search button

Expected Result

Normally a field would appear to search for login by name in the vault

Actual Result

The application closes by itself, immediately after tapping search (magnifying glass) in the top right corner

Screenshots or Videos

No response

Additional Context

After many years of using the app on my old iPhone 6, currently stuck on iOS 12.5.7, this was the first time a bug happened in Bitwarden. I uninstalled and reinstalled, the bug continues.
I would like to take this opportunity to thank you for maintaining support on this old Apple phone and operating system

Operating System

iOS

Operating System Version

12.5.7

Device

iPhone 6

Build Version

2024.2.1 (6741)

Beta

  • Using a pre-release version of the application.
@nelson80s nelson80s added the bug label Mar 27, 2024
@daniellbw
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Hi @nelson80s ,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

@jonknud
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jonknud commented Mar 29, 2024

I have the same issue with the same iphone 6 and ios 12.5.7.

#3111

There are also other issues with iphone 6 and ios 12.5.7.:

The main issue is the broken search for me. I could make a video but it is very simple.

  1. Open App
  2. Click on Search
  3. App closes

@jonknud
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jonknud commented Mar 29, 2024

Before the last update the app worked perfect. :-)

@jonknud
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jonknud commented Apr 2, 2024

Hello,
I just tested a iPhone 5s with iOS 12.5.7 and had the same behavior.
This iPhone was on bitwarden version 2024.2.0 and the search and the settings worked well.
Than I updated it to 2024.2.1 and the app broke like descibed before.

I could send this phone to a developer in germany if you need hardware for fixing this bug.

@jonknud
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jonknud commented Apr 9, 2024

I got an update to Version 2024.3.3 (7191) . It is still broken for me.

@nelson80s
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Author

I got an update to Version 2024.3.3 (7191) . It is still broken for me.

The same here.

@jonknud
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jonknud commented Apr 17, 2024

Hello,
yesterday I spend some time to look at the code. the code is very clean :-)

I would gues that this bug is caused by commit 39a34bd

I googled and there are several similar issues in other software:

.NET MAUI App crashes on iOS 12 device with .NET 8

for example dotnet/maui#16097

I am not an ios or .net developer. I couldn't find the exact bug.

@jonknud
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jonknud commented Apr 17, 2024

I just looked at the documentation to run the code myself but unfortunaly :-(

Unfortunately, iOS development requires provisioning profiles and other capabilities only available to internal team members. We do not have any documentation for community developers at this time.

https://contributing.bitwarden.com/getting-started/mobile/

Is the some documentation anywhere?

@jonknud
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jonknud commented Apr 29, 2024

I installed the update to version 2024.4.0 (7272) and it is still broken :-(

@necaran
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necaran commented May 7, 2024

Same here with version 2024.4.2 (7528).
I even tried clearing the vault.
It crashes even if there is no entry.

@jonknud
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jonknud commented May 15, 2024

I updated to 2024.4.2 (7528) and it is still broken. Please fix it!

(Or make the old app version before 39a34bd for ios 12 availible.)

@Whaouu
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Whaouu commented May 16, 2024

I have the same issue with the same iphone 6 Plus and ios 12.5.7.

It’s going to be 2 months soon since this problem was opened here (on my side, I had reported it to support).

I have hundreds of entries in the vault, not being able to search with the magnifying glass is very penalizing.

Thank you, in advance, for your efforts to correct the problem.

@Whaouu
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Whaouu commented May 17, 2024

I updated to 2024.5.1 and it is still broken. Please fix it!

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