Emails not working

[nothing2obvi]

Hello, I didn't change anything in my Authelia setup but over the past few days I've noticed I'm not getting emails anymore. I'm using Gmail. Logging into Authelia I'm asked for a one-time password but I don't get an email. I even tried issuing a new app password for Gmail and using it in Authelia, but that didn't work.

This is my SMTP setup, which again, I haven't changed. My password is stored in a file.

  smtp:
    address: "smtp.gmail.com:587"
    timeout: "5 seconds"
    username: "email-here"
    sender: "email-here"
    subject: "[Authelia] {title}"

Nothing relevant in my logs:

05/12/2024
01:39:21 AM
level=
debug
method=
POST
msg=
Mark 1FA authentication attempt made by user 'username-here'
path=
/api/firstfactor
remote_ip=
ip-here
time=
2024-05-12T08:39:21Z
05/12/2024
01:39:21 AM
level=
debug
method=
POST
msg=
Successful 1FA authentication attempt made by user 'username-here'
path=
/api/firstfactor
remote_ip=
ip-here
time=
2024-05-12T08:39:21Z

I'd appreciate any help. Thank you!

[glime-ai[bot]]

Please note this response was created using generative AI leveraging previously available information from the repository. This information may be helpful however it is our strong recommendation that you carefully consider the information before blindly applying it.

---

Hello! It seems like your SMTP configuration hasn't changed, but you're experiencing issues with receiving emails from Authelia using Gmail. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

1. Check Gmail Settings: Ensure that the Gmail account used for SMTP allows less secure apps or has the appropriate app passwords set up if two-factor authentication is enabled. Google has been tightening security, and this might affect SMTP functionalities.

2. Verify SMTP Credentials: Double-check the username and sender email addresses to ensure they are correct and active. Any changes or errors here could prevent emails from being sent.

3. Review Authelia Configuration: Make sure that all necessary SMTP settings in Authelia are correctly configured. This includes the address, username, sender, and subject. Also, ensure that tls settings are correctly configured to match Gmail's requirements.

4. Check for Gmail Service Issues: Sometimes, the problem might be on Gmail's end. Check Google's status dashboard to see if there are any outages or issues reported with Gmail services.

5. Examine Network Issues: Ensure that your network settings or firewall rules are not blocking connections to Gmail's SMTP server.

6. Look for Errors in Logs: Although you mentioned there are no relevant logs, it might be helpful to increase the log level to capture more detailed information about what happens when Authelia tries to send emails.

If after checking these steps the issue persists, you might want to temporarily switch to another email provider to see if the problem is specifically with Gmail or a broader issue with your Authelia setup.

This comment was generated by Glime.

[nothing2obvi]

Yup, I did all that. I changed literally nothing, yet Authelia won't use Gmail to send me emails.

[james-d-elliott]

One time passwords are not sent via email, they are provided via a companion app like the BitWarden or Google Authenticator.

[nothing2obvi]

Ohhh that's right, what was I thinking! Thank you.