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Errors during observation: #6310

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studentAlanMorgan opened this issue May 1, 2024 · 3 comments
Open

Errors during observation: #6310

studentAlanMorgan opened this issue May 1, 2024 · 3 comments

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@studentAlanMorgan
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  1. An error in the created rtmp broadcast is observed in all versions.
  • When creating a broadcast via rtmp, an error occurs when the broadcast is completed if the rtmp stream has been stopped, also
    If there is a record, then this record is not saved. The broadcast is shown as online showing the last seconds.
  1. Error processing files with .mkv extension
  • If you add a file with the .mkv extension to VOD and create a broadcast with it, the video plays in jumping chunks
    according to timing. Example of a link to create a broadcast: https://mysite.com/NameApp/NameVODfolder/NameVideo.mkv
    the file itself does not play from the VOD folder.
  1. Some broadcasts do not have the RTMP Stream item
  • When adding a broadcast, the type of broadcast is automatically determined and if you create a broadcast with a .mkv file
    then it will be determined as a stream from the camera and the rtmp stream item will be missing.
@mekya
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mekya commented May 6, 2024

Hi @studentAlanMorgan,

I need your help to know the scenario that you encounter this issues because it's hard for me to understand what the exact scenario is. There are good number of scenarios coming to my mind in these cases and we don't have time to test all of them. Please help us understand the problem.

Report the issue using the following template:

Step by Step the things you've done in encountering the problem
1.
2.
3.

What happened(Actual Behaviour)?

What do you expect to see(Expected Behaviour)?

Cheers
Oguz

@studentAlanMorgan
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@mekya Well, I will give an exact answer with all the data as time permits. don't close this question.

@mekya
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mekya commented May 6, 2024

You're great ;) Sure, let's proceed.

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