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This has been an issue for years (#503). We are unable to control the logging at the lowest level, meaning while developing we continue to get hundreds of logs in the console.
It would be really helpful if we could set the log level at the top level and actually have this propagate down to the lowest CCP/code level.
The text was updated successfully, but these errors were encountered:
I don't want to steal the thread, but further to this, we notice that the only 'component' that ever gets logged is 'CCP' and a few 'chat'. i.e. not 'Softphone'. Softphone contains a lot of useful info that displays in the console that we would like to capture when the agent downloads the logs, but today this info is completely missing - things like ICE timeout, Mic not allowed etc etc
Yea, I agree that CCP's console logs can be quite excessive, and for the most part we ignore them too... Will ask internally if we have any issues removing them or if it'll be easy to add an option to disable the console logs
This has been an issue for years (#503). We are unable to control the logging at the lowest level, meaning while developing we continue to get hundreds of logs in the console.
It would be really helpful if we could set the log level at the top level and actually have this propagate down to the lowest CCP/code level.
The text was updated successfully, but these errors were encountered: