Alexa dont wake up

[uok825]

I hear Hello! but alexa dont wake up when i say Alexa!. Help me please.

[guilhermelirio]

Same here =/

[ericmil87]

system status looks ok.. but I alexa wont say anything... or wake with alexa word

[londer1995]

If you get 0 errors (also with debug), try to say "alexaalexaalexaalexa", more than once.
I use an external speaker (jabra 510) and seems like there are some "blackout" moments when the device starts hearing. From the debug, I can see alexaPi is hearing but still she can't get the first/second time.
If anyone can help resolve this issue, could be usefull.

p.s. please share more info when asking for help..

[jacobkaufman]

I was having this issue too, then I switched to use snowboy and set the threshold to 1, which is the max. For some reason pocketsphix wasn't working for me.

All this can be configured in your config.yaml file.

Hopefully that helps!

[ScratpythHTML]

I do not have a config.yaml file at all. Has anybody else had this issue?
I have the config.template.yaml file but I cannot edit it in any way.

[Anil-v29]

Same issue on Pi2, Can somebody help me to fix this!