alexa media player fire tv not working anymore ?

[zibous]

Describe the bug

I cannot turn all of my FireTV devices on/off with Homeassitant.
They always have the status "standby", even if the FireTV is switched on and running.
Since the status does not change, all triggers and automations no longer work.

• Notification o.k (working)
• do not disturb o.k (working)
  2024-05-09 09:31:10.922 DEBUG (MainThread) [custom_components.alexa_media.switch] Setting Fire TV 4k do not disturb switch to True

Screenshots

System details

• Home-assistant (version):
  Home Assistant Core 2024.5.2
  Frontend 20240501.1
• alexa_media (version from const.py or HA startup): alexa_media_player v4.10.0 (latest)

Logs

2024-05-09 09:05:51.527 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Refreshing <entity unknown.unknown=unknown>
2024-05-09 09:05:51.527 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Fire TV Büro: Last_called check: self: G************D79 reported: 
024-05-09 09:05:52.450 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Refreshing <entity unknown.unknown=unknown>
2024-05-09 09:05:52.450 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Fire TV 4k: Last_called check: self: G************0C3 reported: 

2024-05-09 09:10:40.009 DEBUG (MainThread) [alexapy.alexahttp2] Preparing ping to https://alexa.eu.gateway.devices.a2z.com/ping
2024-05-09 09:10:40.072 DEBUG (MainThread) [alexapy.alexahttp2] Received response: 204:
2024-05-09 09:10:58.813 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Refreshing <entity media_player.fire_tv_4k=standby>
2024-05-09 09:10:58.813 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Fire TV 4k: Last_called check: self: G************0C3 reported: G************SPN
2024-05-09 09:10:58.814 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Disabling polling and scheduling last update in 300 seconds for Fire TV 4k
2024-05-09 09:10:59.920 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Refreshing <entity media_player.fire_tv_4k=standby>
2024-05-09 09:10:59.920 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Fire TV 4k: Last_called check: self: G************0C3 reported: G************SPN
2024-05-09 09:10:59.920 DEBUG (MainThread) [custom_components.alexa_media.media_player] p***********r@g*******m: Disabling polling and scheduling last update in 300 seconds for Fire TV 4k

Additional context

What options do I have to get them working again?

[alandtse]

If http2 is not detecting changes anymore, then there's nothing we can do. Amazon is already starting to throttle access so we will not be increasing polling. Some users have found resetting the device will restart it's reporting via http2.

Your logs are a bit too short to confirm that http2 is broken. But typically you should see http2 messages appearing when the status changes or other Alexa devices reporting in. I'll leave this open for now as a warning to others with fire tvs.