Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[BUG] Client crash when during pull timer countdown #192

Open
1 task done
endershan opened this issue Oct 30, 2023 · 8 comments
Open
1 task done

[BUG] Client crash when during pull timer countdown #192

endershan opened this issue Oct 30, 2023 · 8 comments
Labels
bug Something isn't working help wanted Extra attention is needed question Further information is requested

Comments

@endershan
Copy link
Contributor

Are you using the latest DBM version in a Warmane 3.3.5a realm (Icecrown, Lordaeron or Frostmourne)?

  • Yes

DBM version

10.1.7 alpha (2023/06/14 00:01:56) (also true with release 10.1.6)

Current Behavior

When RL started pull timer, at some point during the 10 seconds (maybe 15 on some bosses) countdown, the client crashes. All movement stops, after 1-2 seconds the screen turned grey, the mouse cursor turned into little circle, then windows decided the game client "not responding". User have to close it and relog into game.

Server: Lordaeron.

Boss: could happen to most RS and ICC bosses. It's more seen at Halion and PP, but this could also be due to more wipes and re-tries at these heroic bosses. I have also seen it at Festergut / Rotface. My crashes are all in 25man, since I haven't played 10 man recently.

This could happen with different RLs, examples of RLs' names sending pull: Xiaoming, Youzoki.

The font I used (Chinese) is attached to this issue.
ARHei.zip

My Addons installed:
!BugGrabber
!ClassColors
ACP
ActionBarSaver
Alts
AtlasLoot
Auctionator
BonusScanner
BugSack
CL_Fix
ColorPickerAdvanced
DrDamage
ElvUI (WotLK)
ElvUI_MerfinUI_1440p
ErrorFilter
GatherMate
GearScore
Guild2Guild
HalionHelper
idQuestAutomation
KeyBindingsProfiler
LibGroupTalents-1.0
LibTalentQuery-1.0
MoveAnything
MTarget
MySlot
PallyPower
Postal
QDKP_V2
RaidAlerter
RaidBrowser
RaidRoll
SharedMedia
Skada
SnowfallKeyPress
SushiSort
Talented
WeakAuras
xCT+
YssBossLoot

Note: friend not using ElvUI has also seen this issue.

Expected Behavior

Client doesn't crash.

Steps To Reproduce

RL sending a pull timer could trigger this (not always).

Transcriptor log

NA

Anything else?

Client: mostly normal client, we haven't tried HD client. (Which is not common due to language localization issues).

Error log

No response

@endershan endershan added the bug Something isn't working label Oct 30, 2023
@liponn
Copy link

liponn commented Nov 2, 2023

I have the same question. i used the latest version.
In the picture,we can saw crashed(pull timer at 5 sec).
as usual.I aways relogin the game after every 1-2 bosses to prevent it from happening.
image

@Zidras
Copy link
Owner

Zidras commented Nov 2, 2023

@endershan @liponn, please share the /dbm ver of the raid you experienced the error and who sent the pull timer

@liponn
Copy link

liponn commented Nov 7, 2023

@Zidras ,Sorry,I don't have much raid time.But I will actively test

@Zidras Zidras added help wanted Extra attention is needed question Further information is requested labels Nov 8, 2023
@endershan
Copy link
Contributor Author

@Zidras Hi, this issue occurred again today at PP (25HC). Here is the /dbm ver of my raid, where Yss is the RL sent the pull timer
95c91c7c7fa6fc01e8cc311d193f667

@endershan
Copy link
Contributor Author

@Zidras Hi, this issue occurred again today at PP (25HC). Here is the /dbm ver of my raid, where Yss is the RL sent the pull timer 95c91c7c7fa6fc01e8cc311d193f667

Some info to add: most raiders are playing in zhCN client, and after changing fonts I can sense less crashes (but it still happens).
The two fonts I used:
fonts.zip

@anzz1
Copy link

anzz1 commented Jan 28, 2024

That access violation looks like the usual out-of-memory crash present on 3.3.5 clients.

The enUS client is stable when the large address aware flag is applied which increase the maximum available RAM to 4GB.
You can use WowPatcher335 to patch the enUS wow.exe to enable large address aware ( [x] "4GB RAM" )

I believe it is possible to use the 3.3.5.12340 (3.3.5a) enUS client, but with chinese fonts and localization MPQs. I have heard that the localized clients like ruRU and zhCN are more prone to crashing, so I suggest using the enUS client instead. If used with chinese font and localization, it should be same experience as with zhCN client but be more stable.

@Zidras
Copy link
Owner

Zidras commented Feb 21, 2024

@endershan try to disable CLEU auto clearing and check if it resolves the problem:
image

@endershan
Copy link
Contributor Author

endershan commented Feb 22, 2024 via email

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working help wanted Extra attention is needed question Further information is requested
Projects
None yet
Development

No branches or pull requests

4 participants