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Describe the bug
Switch user activity freezes remote VNC, if choosing disconnect and reconnect only a black screen. Have to restart service to bring things back online
To Reproduce
Steps to reproduce the behavior:
Initiate remote VNC session, if incorrect windows user is logged in and switch user is chosen the session will freeze (this is normal in my experience with VNC outside of mesh central)
At this point if you choose disconnect, and then even if you wait for a moment and hit connect again the viewer will show two connected but just a black screen.
Using tools to restart the agent then fixes this issue.
Expected behavior
If switch user has to continue to freeze the vnc session, if disconnect and reconnect can at least work that would be amazing.
Screenshots
went to grab a screen gif recording and of course issue isnt happening on the agents I picked to test with.
Server Software (please complete the following information):
OS: Debian 11
Virtualization: Hosted VPS
Network: WAN instance no reverse proxy in place
Version: 1.1.22
Node: 18.19
Client Device (please complete the following information):
Device: Win 11 Latest
OS: Win11 Latest
Network: WAN connection
Browser: Chrome
Remote Device (please complete the following information):
Device: Windows 10 OEM boxes
OS: [e.g. Windows 10 LTSC 2021
Network: WAN connection
Current Core Version (if known): dec 9th 2022
Additional context
Add any other context about the problem here.
Your config.json file
I can provide my config if deemed necessary.
The text was updated successfully, but these errors were encountered:
When I choose the agent, then the desktop tab, then choose connect. Waiting a second does not seem to work very often probably 1 out of 10, the other 9 times I get a (2 users connected) and a black screen. Then I have to restart the agent and its working normally. I tried to capture a gif but of course its fine when i want to actually record it.
si458
changed the title
Switch user activity freezes remote VNC, if choosing disconnect and reconnect only a black screen. Have to restart service to bring things back online
Switching users while remote desktop freezes screen
Apr 17, 2024
Describe the bug
Switch user activity freezes remote VNC, if choosing disconnect and reconnect only a black screen. Have to restart service to bring things back online
To Reproduce
Steps to reproduce the behavior:
Expected behavior
If switch user has to continue to freeze the vnc session, if disconnect and reconnect can at least work that would be amazing.
Screenshots
went to grab a screen gif recording and of course issue isnt happening on the agents I picked to test with.
Server Software (please complete the following information):
Client Device (please complete the following information):
Remote Device (please complete the following information):
Additional context
Add any other context about the problem here.
Your config.json file
I can provide my config if deemed necessary.
The text was updated successfully, but these errors were encountered: