| Name | Type | Description | Notes |
|---|---|---|---|
| announce_queue_position | BOOLEAN | If true, the customer is told their queue position upon entering the queue | [optional] |
| conversation_pbx_queue_uuid | String | Conversation Pbx Queue unique identifier | [optional] |
| conversation_voicemail_mailbox_uuid | String | The voicemail mailbox associated with this queue | [optional] |
| hold_conversation_pbx_audio_uuid | String | The audio to play while holding in a queue | [optional] |
| max_hold_seconds | Integer | The maximum number of seconds for a customer to hold in a queue | [optional] |
| members | ConversationPbxQueueMembers | [optional] | |
| merchant_id | String | Merchant Id | [optional] |
| name | String | Name of queue | [optional] |
| no_agent_available_play_audio_uuid | String | When no agent is available after the max_hold_seconds, say this | [optional] |
| no_agent_available_say | String | When no agent is available after the max_hold_seconds, say this | [optional] |
| no_agent_available_say_voice | String | The type of voice used to say text when no agent is available | [optional] |
| play_audio_uuid | String | Audio played when customer enters a queue | [optional] |
| record_call | BOOLEAN | If true, any calls in this queue are recorded | [optional] |
| say | String | Say text when a customer enters queue | [optional] |
| say_voice | String | The type of voice to use when say text is spoken | [optional] |
| twilio_taskrouter_workflow_sid | String | Twilio taskrouter workflow sid | [optional] |
| twilio_workspace_queue_sid | String | Twilio workspace queue sid | [optional] |
| voicemail | BOOLEAN | If true, this queue has a voicemail associated with it | [optional] |
| wait_critical_seconds | Integer | Wait time in seconds before critical | [optional] |
| wait_warning_seconds | Integer | Wait time in seconds before warning | [optional] |
| wrap_up_seconds | Integer | Wrap up time in seconds | [optional] |