Name | Type | Description | Notes |
---|---|---|---|
agent_available_count | Number | [optional] | |
agent_busy_count | Number | [optional] | |
agent_count | Number | [optional] | |
agent_unavailable_count | Number | [optional] | |
agents | [ConversationWebchatQueueStatusAgent] | [optional] | |
customer_abandon_count | Number | [optional] | |
customer_active_count | Number | [optional] | |
customer_average_abandon_time_seconds | Number | [optional] | |
customer_average_chat_time_seconds | Number | [optional] | |
customer_average_hold_time_seconds | Number | [optional] | |
customer_chat_count | Number | [optional] | |
customer_waiting_count | Number | [optional] | |
customer_waiting_join_dts | String | Date/time that the oldest person joined the queue | [optional] |
queue_entries | [ConversationWebchatQueueStatusQueueEntry] | [optional] | |
queue_name | String | [optional] |