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ConversationWebchatQueueStatus.md

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UltraCartRestApiV2.ConversationWebchatQueueStatus

Properties

Name Type Description Notes
agent_available_count Number [optional]
agent_busy_count Number [optional]
agent_count Number [optional]
agent_unavailable_count Number [optional]
agents [ConversationWebchatQueueStatusAgent] [optional]
customer_abandon_count Number [optional]
customer_active_count Number [optional]
customer_average_abandon_time_seconds Number [optional]
customer_average_chat_time_seconds Number [optional]
customer_average_hold_time_seconds Number [optional]
customer_chat_count Number [optional]
customer_waiting_count Number [optional]
customer_waiting_join_dts String Date/time that the oldest person joined the queue [optional]
queue_entries [ConversationWebchatQueueStatusQueueEntry] [optional]
queue_name String [optional]