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Create Tickets #15

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InteliClic opened this issue Aug 19, 2015 · 1 comment
Open

Create Tickets #15

InteliClic opened this issue Aug 19, 2015 · 1 comment
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@perrytew
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@InteliClic
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Currently the MyAccount API is designed to only allow Tickets to be created for a specific order. Ideally we would like to have the ability to create tickets in an situation. With or without a customer profile and with or without an order. This would allow us to create tickets for general support issues, for logged in customers to change a setting where we want to have a human element to review it, etc.

Tickets are currently managed here:

https://secure.ultracart.com/merchant/orderprocessing/casesLoad.do

Everything we need is there, just need the requirement for an Order ID and CustomerProfile (?) to be removed. Ideally we would like to be able to have this work via the MyAccount API as well.

Thanks in advance!
@perrytew
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Nick,
As you can tell, I'm behind on the github issues. I've captured this as a develpment request.

Internal Note: JIRA CORE-68

@perrytew perrytew self-assigned this Jan 27, 2016
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@perrytew perrytew

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@InteliClic @perrytew