Juicy Studio Colour Analyser errors on IE11 / Win 7 - WAT 2012

[RensterUK]

If I navigate to http://news.bbc.co.uk, and select "Colour -> Juicy Studio luminosity analyzer [new window]" This produces 3 new tabs - an empty "Colour Contrast Analysis" tab, an empty "Blank Page" tab, and a 2nd "Colour Contrast Analysis" tab that contains the title and table headers for the analysis, but no results. Returning to the news.bbc.co.uk tab, there is a dialog: "OLE [unreadable symbols] - 80020101"

Navigating to facebook.com and choosing the analyzer produces a single tab with just the titles. When I close this tab, the facebook tab has a pop up "Line: 258 / Pos: 5". Clicking OK produces the same OLE dialog as above.

The behaviour with news.bbc.co.uk above seems largely consistent - at least with the OLE dialog. The facebook example above seems less predictable - sometimes things work fine....???

[menovak]

hi RensterU,

Thank you for the detailed report. Can we trouble you for a bit more information?
1 - what version of IE are you running ?
2- what operating system (Windows 7, 8, 8.1 ...) ?
3 - 32 or 64 bit ?
4 - what version of WAT (installed version is listed under the WAT icon, first item in the toolbar menu)?

A bit more information. The BBC site should have produced a popup, warning about iFrames, and then created the tab(s) with one having results. I just ran that test here on both Win 7 and Win8.1, and while it takes several seconds to produce the output, it did work. For FACEBOOK, there are no iFrames on the main page, so it just ran as normal, and very quickly in both operating systems.

Thanks

Mark

[RensterUK]

Hi Mark,

1. IE 11
2. Win 7 SP1
3. 32 bit
4. Installed version 2014-04-11

Re your comment regarding BBC site... I get no pop ups.... But then this (even after several seconds, no "results" other than this:

(The "middle" two tabs have zero content whatsoever)

It might be worth noting - when I used WAT 2011 with IE8 I never got these multiple tabs - just got the results?

Cheers

Steve

[menovak]

hi Steve,

As I recall, Colour Contrast Analyser did work, but then got broken in some updates. I recall fixing it recently, so I'd suggest grabbing a more update version or WAT per my other reply in issue #94.

Regards,

Mark

[RensterUK]

Hi Mark

So I now have 2015-02-04 - and this works fine for the CCA - but the FAE links to http://fae20.cita.illinois.edu/ - where you have to insert the URL you wish to test. Previously it would automatically check the page you had loaded at the time? If we have a website to test with a multi page form, where the URL doesn't change as you navigate forward/backwards, this won't work?

Also, should we find that 2015-02-04 is backward compatible with IE8 (and possibly 9, 10)? Or would we have to roll back to WAT2011?

Many thanks

Steve

[menovak]

hi Steve,

Glad you are back up and running.

As for the changed FAE, I think that came about due to a change on their end, but perhaps I am remembering incorrect. We can look at reverting the method, or adding another option, but that won't happen quickly (time and resources...). In the meantime, when you encounter such a multi-page form, might I suggest you also load up AInspector (see FAE site for information) into Firefox, and use that as a temporary solution?

At the moment, I would expect the latest version of WAT to work in IE10/11. I do not have easy access to IE 8 & 9 however, so any testing or results you'd care to share would be appreciated.

Thanks

Mark