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Color Picker does not work with Windows 10 Enterprise #311

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Engel4 opened this issue Sep 12, 2023 · 3 comments
Open

Color Picker does not work with Windows 10 Enterprise #311

Engel4 opened this issue Sep 12, 2023 · 3 comments
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bug Something isn't working picker

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@Engel4
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Engel4 commented Sep 12, 2023

Describe the bug
Color Picker does not respond at all.

Desktop (please complete the following information):

  • OS: Windows 10 Enterprise - 64-bit
  • Version: 21H2
  • OS BUILD: 19044.3324
  • EXPERIENCE: Windows Feature Experience Pack 1000.19041.1000.0

To Reproduce
Steps to reproduce the behavior: Open CCA - Select the Color Picker - Attempt to access item to be analyzed with Color Picker.

Expected behavior
CCA should allow user to select the Color Picker and then select item that user is attempting to check for Foreground and Background values to get WCAG results. Instead Color Picker does not respond and CCA stays on the Color Picker values showing when CCA is opened.

Screenshots
If applicable, add screenshots to help explain your problem.
CCA_Color_Picker_Error
CCA_Color_Picker_Version

Additional #[context]The previous version of CCA allowed Color Picker to work for a bit and then stopped responding completely. 3.3.0 was installed and the Color Picker does not respond in this version either.

@ferllings
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@Engel4 could you try this draft version?

https://github.com/ThePacielloGroup/CCAe/releases/tag/v3.4.1

@jeremy-tas
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Have you tried it using an account that has full local administrator rights? I think that might be the problem and I've just logged new issue #312 for this.

@A11yEvangel
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I am using Win10 Enterprise at work and do not have this issue (just checked in version 3.5.2 too)

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