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馃悰 Mobile | No QR Code Generated #878

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2 tasks
arig2024 opened this issue Apr 29, 2024 · 3 comments
Closed
2 tasks

馃悰 Mobile | No QR Code Generated #878

arig2024 opened this issue Apr 29, 2024 · 3 comments
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@arig2024
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Cc: @AntPolkanov; @zacharykeeping

Hi

New user setting up rewards app.
No QR is generated.

Tasks

  • Investigate
  • Fix

Environment

  • Device: [e.g. iPhone 13]
  • OS: [e.g. iOS]

Screenshots

b39c81ed-c33f-46f1-9687-b613cacf8661

Thanks!

@AntPolkanov AntPolkanov changed the title 馃悰No QR Code Generated 馃悰 Mobile | No QR Code Generated May 6, 2024
@AntPolkanov
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Might be related #830

@zacharykeeping
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zacharykeeping commented May 8, 2024

Hey @arig2024

I believe a staff profile is required for the QR code to be generated, and I don't see a profile set up for you. Have you completed the SugarLearning item to set up your staff profile in Rewards? If not, you'll have to complete that first, and once it's set up you should start seeing that QR code.

@zacharykeeping
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Closing this one off. Feel free to open another PBI if you complete your profile and still see this issue. 馃檪

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3 participants