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Invalid credentials with Apple Store Connect in TestFlight #1074

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7 of 11 tasks
heygonzalocaira opened this issue May 13, 2024 · 2 comments
Closed
7 of 11 tasks

Invalid credentials with Apple Store Connect in TestFlight #1074

heygonzalocaira opened this issue May 13, 2024 · 2 comments
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bug Something isn't working

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@heygonzalocaira
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‼️ Required data ‼️

Do not remove any of the steps from the template below. If a step is not applicable to your issue, please leave that step empty.

There are a lot of things that can contribute to things not working. Having a very basic understanding of your environment will help us understand your issue faster!

Environment

  • Output of flutter doctor
  • Version of purchases-flutter
  • Testing device version e.g.: iOS 15.5, Android API 30, etc.
  • How often the issue occurs- every one of your customers is impacted? Only in dev?
  • Debug logs that reproduce the issue
  • Steps to reproduce, with a description of expected vs. actual behavior
    Other information (e.g. stacktraces, related issues, suggestions how to fix, links for us to have context, eg. stackoverflow, etc.)

Describe the bug

A clear and concise description of what the bug is. The more detail you can provide the faster our team will be able to triage and resolve the issue.

Hello I have the problem that when I make a payment to a subscription within the application I get an error INVALID_CREDENTIALS this happens when I download the TestFlight application. I was testing locally on a physical device with SandBox accounts and it works fine and I don't get the INVALID_CREDENTIALS error, which causes me confusion because it doesn't work in TestFlight. To be sure that I use the necessary API Keys, I recreated a second project with new Apple Store Connect API Keys and I still get the error in TestFlight. What could be the problem?

Additional context

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image

@heygonzalocaira heygonzalocaira added the bug Something isn't working label May 13, 2024
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👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!

@WesleyClarkRC
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Hi! I saw that my coworker, Joan, already responded to your community post that you created for this issue as well. Just in case, I will share his message here as well:

"I see that the error you are getting is Invalid API Key.
Are you using the same bundle identifier when you are compiling your app through Xcode and then when you use it via Testflight?
You could recreate all the certificates again using our step by step guide and see if the issue gets resolved as well."

If this does not resolve your issue, could you also share the app user id that you are using in Testflight so I can take a closer look in our logs?

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