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Problem adding products with no shipping carrier to the state or country of the buyer #36064

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msaustral opened this issue Apr 30, 2024 · 2 comments
Open
2 tasks done
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8.1.x Branch Bug Type: Bug Carriers Label: Which BO under menu is concerned Checkout FO Category: Front Office Major Severity: major bug > https://build.prestashop.com/news/severity-classification Ready Status: Issue is ready to be worked on Verified The issue has been reproduced

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@msaustral
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Prerequisites

Describe the bug and add attachments

The platform allow to buy products with carriers that have not coverage on zone (state/country) were customer is when in cart are product that does have carrier with coverage

Expected behavior

Not allow to buy products that have a specific carrier enable with a specific coverage that is not on the customer country or state when it is mixed with products that does have a carrier with coverage

Steps to reproduce

1.- Have 2 different carriers that have service only on a specific zone (state or country), let say, carrier 1 for Europe and carrier 2 South America
2.- Add carrier 1 to product 1 and carrier 2 to product 2
3.- Go to front office, create a user and add country on Europe to the address
4.- Add to the cart product 1 and product 2
5.- Finish the buy process

Then you will get 2 orders with the same reference, one with carrier 1 for Europe and one without carrier because carrier 2 of the product 2 has not service on Europe

PrestaShop version(s) where the bug happened

8.1.2

PHP version(s) where the bug happened

8.1

If your bug is related to a module, specify its name and its version

No response

Your company or customer's name goes here (if applicable).

Multiservicios Austral (PS Partner)

@msaustral msaustral added Bug Type: Bug New New issue not yet processed by QA labels Apr 30, 2024
@paulnoelcholot
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Hello @msaustral,

I reproduce the issue with PrestaShop version 8.1.x, I'll add this to the backlog so it can be fixed.

Please be aware that some issues might take a very long time to be resolved. If this one is important to you and you cannot wait for it to be fixed on the project’s own time, we strongly suggest you consider contacting a professional to help you.

If you fix the issue on your end, please contribute it back to the project. Remember that the more people contribute, the better PrestaShop becomes for everyone.

Thank you

image

@paulnoelcholot paulnoelcholot added Major Severity: major bug > https://build.prestashop.com/news/severity-classification FO Category: Front Office Ready Status: Issue is ready to be worked on Checkout Verified The issue has been reproduced 8.1.x Branch Carriers Label: Which BO under menu is concerned and removed New New issue not yet processed by QA labels May 2, 2024
@msaustral
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Hi, thank you for the fix, it did work perfectly

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Labels
8.1.x Branch Bug Type: Bug Carriers Label: Which BO under menu is concerned Checkout FO Category: Front Office Major Severity: major bug > https://build.prestashop.com/news/severity-classification Ready Status: Issue is ready to be worked on Verified The issue has been reproduced
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