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Intermittent connection dropouts on some 4G networks #741

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juhaszp-uhu opened this issue Jul 6, 2022 · 0 comments
Open

Intermittent connection dropouts on some 4G networks #741

juhaszp-uhu opened this issue Jul 6, 2022 · 0 comments
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@juhaszp-uhu
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Describe the bug
On some Android phones, and on certain 4G networks the network connection itself becomes unstable and keeps dropping while an Openvidu call is in progress.

Expected behavior
No network issues and interruption-free videocall

Wrong current behavior
As said in the description, if an openvidu client is on a certain 4G mobile network (Vodafone Hungary), as long as the openvidu call is in progress, it appears that the network connection keeps dropping out. For other clients (from a stable, wired network) in the same call this appears as the video stream from the bad client being extremely choppy, with almost completely frozen video. The network issue appears to go away after the openvidu call is finished and the client is closed.

It's important to note that other 4G networks appear to work properly.

OpenVidu tutorial where to replicate the error
This was observed on https://demos.openvidu.io/openvidu-call/#/ too. Just create a room there and join with two clients (from which at least one is affected).

OpenVidu deployment info
Not relevant, no local servers were used, the phenomenon was observed on demos.openvidu.io.

Client device info (if applicable)

  • Chrome 103.0.5060.71 on xiaomi mi note 10 - android 11
  • Chrome (same version) on Samsung Galaxy A7 (2018) - android 10
  • Chrome (same version) on Samsung S9 - android 10

However, from an OnePlus and and iPhone there was no problem.

Screenshots
N/A

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