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I have used the search tool and did not find an issue describing my bug.
Operating System of DocumentServer
Windows Server
Version information
8.0.1
Expected Behavior
When I preview the ppt file, I should be able to preview it normally.
Actual Behavior
When I preview the ppt file, I receive a prompt saying "Error occurred while opening the file". Upon checking the log, I find that it is a document conversion issue. The error log is "ExitCode (code=3221226505; signal=null; error: -80)".
Reproduction Steps
After installing the community version, integrate it into the project for PPT file preview. Below is my configuration file information
This issue is unique.
Operating System of DocumentServer
Windows Server
Version information
8.0.1
Expected Behavior
When I preview the ppt file, I should be able to preview it normally.
Actual Behavior
When I preview the ppt file, I receive a prompt saying "Error occurred while opening the file". Upon checking the log, I find that it is a document conversion issue. The error log is "ExitCode (code=3221226505; signal=null; error: -80)".
Reproduction Steps
After installing the community version, integrate it into the project for PPT file preview. Below is my configuration file information
{
"document": {
"fileType": "ppt",
"key": "cf84bc6dde1911f49dba",
"title": "demo_d16a50ad89b44fdeab19972ff0593af6.ppt",
"permissions": {
"edit": false,
"print": false,
"download": false
},
"url": "http://192.168.1.123:8080/profile/template/2024/05/08/demo_d16a50ad89b44fdeab19972ff0593af6.ppt",
"isForm": false
},
"documentType": "slide",
"editorConfig": {
"lang": "zh-CN",
"customization": {
"autosave": false,
"chat": false,
"comments": false,
"help": false,
"plugins": false,
"customer": {
"name": "tonsun"
},
"about": true,
"feedback": false
},
"canCoAuthoring": true
},
"width": "100%",
"height": "100%",
"type": "desktop",
"frameEditorId": "vabOnlyOffice",
"parentOrigin": "http://localhost"
}
Additional information
My system version is Windows 10 Home Edition
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