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RSS subscriptions can only be updated manually and cannot be updated regularly #2529

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4 tasks done
lottelucky opened this issue Jul 5, 2023 · 2 comments
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4 tasks done
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bug need feedback Waiting for additional information. v4.1 wontfix

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@lottelucky
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Please complete the following tasks.

  • Web browser cache cleared
  • Link provided to install script if applicable
  • Not using broken rtinst install script
  • Web browser, ruTorrent, PHP and OS version provided

Tell us about your environment

Web Browser: Google Chrome 114.0.5735.199
ruTorrent: v4.15-15
PHP: PHP 7.4
OS: Synology DSM 6.2

Tell us how you installed ruTorrent

ruTorrent v4.1.5-15 installed through Synology's third-party component library SynoCommunity

Describe the bug

It is possible to manually update the RSS subscription, but if the automatic update is set, the RSS update will not respond when the countdown ends.
Close the browser and open it after a while, but there is still no update of RSS.

Steps to reproduce

No response

Expected behavior

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Additional context

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@stickz
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stickz commented Jul 14, 2023

Hi @lottelucky, I would highly recommend asking the SynoCommunity if they support the php-dom extension. It's highly recommended to have this extension for ruTorrent. Furthermore, they are also running an outdated version of PHP. ruTorrent v4.1 is tested and confirmed to support PHP 8. It should be relatively simplistic to upgrade the PHP version.

If the problem still persists after modernizing their setup configuration of ruTorrent, we can take a look on our end to see if there was a regression with the improved RSS support, that was implemented in ruTorrent v4.1.

Any additional information related to this problem would be helpful. Sometimes ruTorrent will display a stack trace with an error in your web developer console. You can go to Settings -> More Tools -> Developer Tools -> Console to see if this is the case. Also, you can try enabling the error_log in the php.ini file, to see if there is a problem with the web server backend.

@stickz stickz added bug v4.1 need feedback Waiting for additional information. labels Aug 11, 2023
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stale bot commented Mar 17, 2024

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix label Mar 17, 2024
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