(Bug): crash on start

[RomainRssl]

Make sure to follow our issue report guidelines

• I'm using the latest version of Natron (not required but recommended)
• I've restarted Natron and the issue persists
• I've run Natron via the command line and the issue persists
• I've followed the contributing guidelines to the best of my understanding
• My issue is not on the issue tracker or in a pull request already (go search for it and dig around a little bit!)
• This bug is reproducible

Natron version

NATRON 2.5.0

Operating system

WIN 11

System specs

RAM: 32 GO
CPU: I9 9900k
GC: RTX 4080

Did you install Natron using the official installer?

• Yes, I used the official installer
• No, I installed from a binary archive
• No, I compiled Natron from sources
• No, I installed Natron via another method

Custom installation path

No response

What were you trying to do?

just open directly the app

What did you expect to happen? What happened instead?

i exepted app opened without crash instant

Step-by-step reproduction instructions

1. Start NATRON
2. GUI open
3. CRASH

Additional details

No response

[CptCurk]

Hello,

I got exactly the same issue on MacOS 14.1.1,
I did the same manoeuvre also.

[devernay]

@CptCurk for recent macOS versions, use this alpha build: https://github.com/NatronGitHub/Natron/releases/tag/v2.6.0-alpha1

[Dogway]

EDIT: Workaround here.

Same here. I even installed the latest dev artifact to test if things have ironed out but the issue persists. Win11, RTX 3050 Ti.

I think atio6axx.dll might be related.

Here's an extract from software event log:

- EventData 

  Bucket 1242058454902420392 
  BucketType 4 
  EventName APPCRASH 
  Response No disponible 
  CabId 0 
  P1 Natron.exe 
  P2 2.5.0.0 
  P3 656618a4 
  P4 atio6axx.dll 
  P5 31.0.12044.56000 
  P6 642fa249 
  P7 c0000005 
  P8 00000000001358e0 
  P9  
  P10  
  AttachedFiles \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.992de138-905e-4793-968b-40f584c0539c.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f6b1d96b-6288-4f75-ab4c-04583d39f0b0.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.39664fde-f458-47ac-b392-92dc9c9480a0.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6d711289-250b-4dee-ada6-f7ef2863e809.tmp.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8c98a2ac-7a72-408e-a1e2-45e1e37fb796.tmp.xml 
  StorePath \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Natron.exe_8b896a9eb6d26d732d87ca759bd189ef58828d44_b57cfaff_d18ae116-de9b-4f32-a599-8ff4a95fd215 
  AnalysisSymbol  
  Rechecking 0 
  ReportId 997925fb-4120-46b3-9802-677ff3d25b2b 
  ReportStatus 268435456 
  HashedBucket b87f41f421ac239fd13cad9582bab3a8 
  CabGuid 0 

By the way, Windows Defender (namely SmartScreen) complains about Natron. I had some hurdles trying to disable all kinds of protection.

[CptCurk]

@CptCurk for recent macOS versions, use this alpha build: https://github.com/NatronGitHub/Natron/releases/tag/v2.6.0-alpha1

@devernay that worked like a charm.
Thank you !