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Outage Updates 26/7 #143

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BlairMcc opened this issue Jul 26, 2023 · 46 comments
Open

Outage Updates 26/7 #143

BlairMcc opened this issue Jul 26, 2023 · 46 comments

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@BlairMcc
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BlairMcc commented Jul 26, 2023

MyGet has been down for 7+ hours and no updates I can find apart from the status page - https://status.myget.org/
Any updates?

@BlairMcc BlairMcc changed the title Outage Updates Outage Updates 26/7 Jul 26, 2023
@jupjohn
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jupjohn commented Jul 26, 2023

Yeah this is getting ridiculous. There's still nothing from MyGet or their parent company regarding this outage. We're trying to reach out through our support line to get anything.

@BlairMcc
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We're assuming they're gone gone and are moving what we can to Github Packages
This tweet suggests their marketing site has been down for about a month with no response before the feeds died today
https://twitter.com/steve_w_adamson/status/1671500908201476096

@SylveonDeko
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Their docs page...

image

@redsquare
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image

@diego-s-lopez
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Hi there! Any news about this??!?!?!!

@nholling
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nholling commented Jul 26, 2023

That is their standard answer. There is no SLA guarantee. According to our support contact.

@nholling
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We are migrating off

@torressam333
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image

Still no update @redsquare ? Thanks :)

@nod-dev
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nod-dev commented Jul 26, 2023

Also received the same response. We've started our migration away. It's been something we've put off for a while but this has forced our hand.

@czy5074
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czy5074 commented Jul 26, 2023

Are they go out of business?

@redsquare
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image

Still no update @redsquare ? Thanks :)

nope, no update....we have migrated away

@redsquare
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Are they go out of business?

nope, just no love for myget it seems - my advice is to migrate away asap

@felipedeboni
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@maartenba @xavierdecoster any updates? It has been down for almost 24 hours...

@redsquare
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redsquare commented Jul 26, 2023 via email

@jakecolman-dpi
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We are migrating off

Any suggestions for migration options, preferably one that works well with BitBucket pipelines?

@PilotBob
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PilotBob commented Jul 26, 2023

how about the bitbucket package registry?

Not sure why this didn't quote what I replied to. Was replying to @jakecolman-dpi most git repo hosting now include package registries, including github, azure develops, bitbucket, gitlab, etc.

@bg9m9r
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bg9m9r commented Jul 26, 2023

github packages

@felipedeboni
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We are migrating off

Any suggestions for migration options, preferably one that works well with BitBucket pipelines?

We are going with Azure Artifacts :)

@fabricioferreira
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fabricioferreira commented Jul 26, 2023

Unfortunately, Azure Artifacts don't support upstream sources for public feeds, even if they in fact belong to a paid account. Our alternative now is Feedz.io, but we need to expand that to avoid being in the same situation in the future.

@jakecolman-dpi
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I think we'll go with AWS CodeArtifact, since we are an AWS shop and it like BitBucket pipelines has a connector for it.

@credfeto
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I've been looking at using Sleet to publish to an a S3/Asure bucket for public feeds. not sure if that woud be any use to you?

@christopherjburgess
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We got this from them a few hours ago -
IMG_4337

@redsquare
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redsquare commented Jul 26, 2023 via email

@PilotBob
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Unfortunately, Azure Artifacts don't support upstream sources for public feeds, even if they in fact belong to a paid account. Our alternative now is Feedz.io, but we need to expand that to avoid being in the same situation in the future.

You don't need pass through feeds though. You can provide multiple sources to nuget and it will search them all to find the packages.

@fabricioferreira
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Unfortunately, Azure Artifacts don't support upstream sources for public feeds, even if they in fact belong to a paid account. Our alternative now is Feedz.io, but we need to expand that to avoid being in the same situation in the future.

You don't need pass through feeds though. You can provide multiple sources to nuget and it will search them all to find the packages.

Yup, that works with NuGet, but we have some limitations in our distribution system that requires a single feed to be provided. That will change in the future, but we need a drop-in replacement now.

@bronumski
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bronumski commented Jul 26, 2023

@fabricioferreira Jfrog hosted artifactory. I don't see that disappearing anytime soon. You can setup remote virtual feeds on that so that you can have a single nuget feed to hit. Which is in fact what we had configured and were using MyGet hence the reason I am here. MyGet was setup as a virtual repository in our jfrog instance for some legacy code that stopped building because the downstream MyGet call was timing out. We've now removed it and everything is working again.

@fabricioferreira
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For those needing to migrate old packages from MyGet over to Azure Artifacts, the article below may help:
https://learn.microsoft.com/en-us/azure/devops/artifacts/tutorials/migrate-packages?view=azure-devops&tabs=Windows

@arashnikoo
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If anyone needs help with the migration, I am available to help. Just drop me a message at info@skipnull.com

@mariobot
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Thanks if somebody have some updating information?

@aljoveza
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Hello Guys, we are migrating to AWS codeartifact. I am available to address questions

@HappyRashair
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If anyone need help with GH packages I'm also available for a chat.
https://docs.github.com/en/packages/working-with-a-github-packages-registry/working-with-the-npm-registry
https://docs.github.com/en/packages/learn-github-packages/introduction-to-github-packages
We've just migrated both .NET and npm packages there - proxy works nicely.

@McDoit
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McDoit commented Jul 27, 2023

https://myget.org/ is back up again, let the mass exodus begin!

@ChrisMcKee
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The sites are back the damn packages arent

404 - Not Found

@LBalsa
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LBalsa commented Jul 27, 2023

The small volume of complaints makes me wonder how big their client base is and how much it'll decrease because of this.

@Fantasillion
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Fantasillion commented Jul 27, 2023

You can't access the packages programmatically, but you -CAN- click the button "DOWNLOAD" and then choose "All versions" via browser and proceed to upload all the packages to the next nuget feed of your choice.

@ChrisMcKee
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You can't access the packages programmatically, but you -CAN- click the button "DOWNLOAD" and then choose "All versions" via browser and proceed to upload all the packages to the next nuget feed of your choice.

I was using the UI after the feed gave no joy.

@Fantasillion
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You can't access the packages programmatically, but you -CAN- click the button "DOWNLOAD" and then choose "All versions" via browser and proceed to upload all the packages to the next nuget feed of your choice.

Any luck? I can't download specific packages and versions but I -can- download the whole feed in a zip bundle without an issue.

@MarinRzv
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The small volume of complaints makes me wonder how big their client base is and how much it'll decrease because of this.

Do not fool yourself, I don't think most of the clients complained, since nothing could be obtained from that. The current outage was handled "perfectly" if you wanted to lose your clients. And losing will be the result of the past 2 days. I assume we will see the aftermath later.

If they have a small number of clients, than losing them would not matter, they lost nothing in the grand scheme of things. If on the other hand, they had a large number of clients and handled this crisis the way they did, it sent a bigger message to the clients than actually keeping them informed on twitter / blogs / news sites whatever: "Thank you for your money, we actually do not care about you, not even a little, not even a tiny bit. Thank you again for your money".

@erik-hooper
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erik-hooper commented Jul 27, 2023

If anyone wants I created a simple program to migrate from myget to azure artifacts in C# https://github.com/erik-hooper/NugetMigrator

@credfeto
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We'd already considered moving once before this, but didn't really want to go through the hassle. Having a total outage (which continues still given the DNS subdomain for our packages no longer exists, and logging in doesn't show the feed even) has meant that its been worth to migrate everything to something else and abandon MyGet. That does mean we've gone through and migrated to a nuget feed hosted in aws using sleet to maintain the feed... and 2 days of rebuilding everything from scratch to get updates.

@igelineau
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@RobDNZ
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RobDNZ commented Jul 28, 2023

We are in the middle of migrating to azure artifacts but they are having problems too now (Europe):

https://status.dev.azure.com/_event/410140881

@jquintanaln
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Hello everyone, I have a question for those who are migrating to Azure Artifacts. How are you managing authentication to connect with the feed using "_authtoken" without the need to use a personal access token? I have found ways to do it with a personal access token, but I haven't come across clear documentation on how to do it with OAuth.

Has anyone been able to connect to their Azure Artifacts feed without a personal access token?

Thank you.

@valentinra
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@jquintanaln We are in the same place. All I can say for now is to check: https://github.com/dotnet/dotnet-docker/blob/main/documentation/scenarios/nuget-credentials.md

@cartermp
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I realize this is unhelpful commentary, but MyGet is owned by a private equity firm. If they do have an ops team, they're likely far too busy to treat MyGet well since they likely have to monitor several different products. Everyone should get off ASAP.

@igelineau
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@jquintanaln
If it's for interactive use, you can use https://github.com/microsoft/artifacts-credprovider - simply invoke dotnet using the --interactive switch.

For non-interactive uses or scenarios like docker containers, as far as I know, you can't do it without a PAT. What we did was generate an access token using az account get-access-token, then use the token to create a PAT using Azure Rest API. Then it's a matter of storing it in a local cache and using it when needed.

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