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import error _OrderedEnqueuer_ tensorflow.keras.utils #129

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martinezvbs opened this issue Apr 19, 2024 · 6 comments
Open

import error _OrderedEnqueuer_ tensorflow.keras.utils #129

martinezvbs opened this issue Apr 19, 2024 · 6 comments
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@martinezvbs
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Hi,

While I was installing maxATAC with Conda

conda create -n maxatac -c bioconda python=3.9 samtools wget bedtools ucsc-bedgraphtobigwig pigz
pip install maxatac

Test installation

maxatac -h

I noticed the error "import error OrderedEnqueuer tensorflow.keras.utils" ...

In case someone sees the same error, this can be solved by

!pip install tensorflow-gpu==2.8.0

Taken from issue/61468

Greetings

@ANRudrapatna ANRudrapatna self-assigned this May 10, 2024
@simontimmins
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I have also had a similar problem after trying to install Maxatac with conda, however after running !pip install tensorflow-gpu==2.8.0, which appeared to be successful, I still got the following error after calling maxatac -help:
ImportError: libcrypto.so.3: cannot open shared object file: No such file or directory
Thanks for your help!

@ANRudrapatna ANRudrapatna reopened this May 10, 2024
@ANRudrapatna
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Hi! Thanks for reaching out!
Do you have openSSL installed in your conda environment? If so, what version do you have?

Akshata

@simontimmins
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Thanks for getting back to me! I have OpenSSL version 1.1.1s installed.
Simon

@ANRudrapatna
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I have seen this error when using older versions of OpenSSL - try upgrading your version of OpenSSL in the conda environment to version 3.3.0!
Hope this helps! Please let us know if you continue to have issues or have any other questions!

Akshata

@simontimmins
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simontimmins commented May 14, 2024 via email

@ANRudrapatna
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Thank you for letting us know - we really appreciate it!
Feel free to reach out any time if you have any questions!

Akshata Rudrapatna

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3 participants