Github is a place for developer discussion. If you have a question or need help using MatterControl, please either post on the MatterControl Forum or send an email to support@matterhackers.com. If you are unsure if the problem you are having is really a bug, then send us an email. We will be happy to investigate and file a bug report if necessary.
This is not the place for rants or abusive posts. We welcome constructive criticism, but if you feel the need to vent, please do it elsewhere.
- If you have never filed a bug report for software before, read this.
- Reports should only deal with a single bug at a time. Do not submit a laundry list of issues.
- Search for existing bugs before posting. Be sure to search for closed issues as well. If your issue is already known to us, it will be marked as a duplicate and closed.
- Use correct English and read your post aloud to yourself before submitting it. Avoid inflamatory language.
- Please use a clear descriptive title.
- Examples of good titles:
- "Can't close MC without stopping print from SD Card"
- "Add support for Monoprice Maker Select Mini firmware"
- Examples of bad titles:
- "This product is bad and you should feel bad"
- Examples of good titles:
- Include clear step by step instructions to reproduce the issue. Remember, the developers cannot fix the bug if we cannot get it to happen ourselves.
- Include a screenshot of the problem, if applicable.
- Please attach a .zip to your issue with any applicable diagnostic files. See the wiki article on gathering diagnostic information. These might include...
- Crash Logs
- .stl files
- .gcode files
- Exported slice settings (.printer file)
- Print Logs
Feature requests are welcome. But take a moment to find out whether your idea fits with the scope and aims of the project. It's up to you to make a strong case to convince the project's developers of the merits of this feature. Please provide as much detail and context as possible.