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[Bug]: No connection to server #1933

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AphroditePontius opened this issue Mar 18, 2024 · 2 comments
Open

[Bug]: No connection to server #1933

AphroditePontius opened this issue Mar 18, 2024 · 2 comments
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customer support Customer support requests

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@AphroditePontius
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Application

Outline Client

Describe the bug

Hello. When I want to connect to any Outline keys, it says “The access key is invalid. If this error occurs again, please contact the user who provided it” The same keys work on Android. I can't figure out what the error is

Steps to reproduce

  1. Open the application
  2. Press the "Connect" button
  3. The message appears “The access key is invalid. If this error occurs again, please contact the user who provided it”

What did you expect to happen?

No response

What actually happened?

No response

Outline Version

1.12.1 (471860)

What operation system are you using?

Windows

Operating System Version

Windows 11 Pro Insider Preview Build 26020

Screenshots and Videos

No response

@AphroditePontius AphroditePontius added the bug Something is broken, we are tracking it label Mar 18, 2024
@daniellacosse daniellacosse added customer support Customer support requests and removed bug Something is broken, we are tracking it labels Mar 25, 2024
@daniellacosse
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Thank you for reaching out! Please submit feedback through the application on the device where you’re experiencing this issue – or contact us at support.getoutline.org – and include the GitHub issue number so that we can better support your needs.

If you haven’t already, check out the Outline Support Site at support.getoutline.org for access to help articles and more.

@AphroditePontius
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AphroditePontius commented Mar 25, 2024 via email

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