Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

custom field values are not saved or even worse deleted #1047

Open
gklimm opened this issue May 2, 2024 · 2 comments
Open

custom field values are not saved or even worse deleted #1047

gklimm opened this issue May 2, 2024 · 2 comments
Labels
Milestone

Comments

@gklimm
Copy link
Collaborator

gklimm commented May 2, 2024

There are several additional fields defined in the customer.
When saving the customer, existing values are sometimes set to NULL in the database or not saved at all.
After being repeated several times, they are saved at some point, which is very annoying and cannot be communicated to the user.

Expected Behavior

customer fields should be saved
existing information should not be deleted

Current Behavior

fields on the customer are sometimes saved
existing information is sometimes deleted (overwritten with NULL)

Screenshots

Possible Solution

Steps to Reproduce

  1. Define custom fields
  2. Enter Information there
  3. Save the customer

Context (Environment)

Detailed Description

Possible Implementation

Failure Logs

@nielsdrost7 nielsdrost7 added the Bug label May 2, 2024
@nielsdrost7 nielsdrost7 added this to the 1.6.2 milestone May 2, 2024
@gklimm
Copy link
Collaborator Author

gklimm commented May 9, 2024

I hadn't managed the order of the fields before (all set to zero because I didn't care)
Maybe that's where the problem came from. I'll keep an eye on it for now.
If that is the problem, the software should prevent you from not managing or double managing there

@gklimm
Copy link
Collaborator Author

gklimm commented May 21, 2024

Does anyone have any ideas for a short-term patch? The error is really annoying. We are currently packing all the content again as a note to the customer in case it disappears again

I don't have a chance to look at the code this week

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

2 participants