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config.yml: URL : "/about/"
themes/digital.gov/layouts/partials/core/header.html: <a href="{{- "/about/" | relURL -}}"><span>About</span></a>
themes/digital.gov/layouts/partials/core/header.html: <a href="{{- "/about/contact/" | relURL -}}"><span>Contact</span></a>
data/termsofservice.yml: uri : http://www.quora.com/about/government_tos
data/termsofservice.yml: uri : https://api.crowdhall.com/auth/about/terms_federal
CONTRIBUTING.md:Interested in contributing content to digital.gov? Checkout out our [Submission Guidelines](https://digital.gov/about/contribute/) to get started.
readme.md:- Sign-up for the [Digital.gov newsletter »](https://digital.gov/about/subscribe/)
logs.txt:config.yml: URL : "/about/"
logs.txt:themes/digital.gov/layouts/partials/core/header.html: <a href="{{- "/about/" | relURL -}}"><span>About</span></a>
logs.txt:themes/digital.gov/layouts/partials/core/header.html: <a href="{{- "/about/contact/" | relURL -}}"><span>Contact</span></a>
logs.txt:data/termsofservice.yml: uri : http://www.quora.com/about/government_tos
logs.txt:data/termsofservice.yml: uri : https://api.crowdhall.com/auth/about/terms_federal
content/news/2018/11/2018-11-02-health-tech-sprint-aims-at-improving-care-access-experience.md:diseases, led by Dr. Kristen Honey and the [HHS Office of the CTO](https://www.hhs.gov/about/agencies/cto/). The latter will focus on
content/news/2016/03/2016-03-17-firstnet-launches-tumblr-seeking-stories-of-public-safety-broadband-use.md: 2. The pure goal of [our mission as an agency](http://www.firstnet.gov/about/why) is to put mobile technology in the hands of first responders—so our content MUST be mobile-friendly.
content/news/2019/08/2019-08-21-prototyping-engagement-workshops.md:Building on these core takeaways, we’ll host another workshop in October 2019, where we will feature Rob Dimeo, visual facilitator and Director of the [National Institute of Standards and Technology](https://www.nist.gov/) (NIST) [Center for Neutron Research](https://www.nist.gov/ncnr) (NCNR). Check out his post on NIST’s TAking Measure blog, [My Visual Crutch for Communicating Science](https://www.nist.gov/blogs/taking-measure/my-visual-crutch-communicating-science-0), and [sign up for the DigitalGov newsletter](https://digital.gov/about/subscribe/) to be informed of the exact date. Stay tuned for a future workshop on Artificial Intelligence and Storytelling.
content/news/2019/11/2019-11-20-it-modernization-apprenticeship-experience-breaking-down-workforce-innovation-barriers-at-usda.md:Before their assignments to the CoE, the USDA Apprentices had limited relationships outside of their USDA mission areas. Reduced access to department leadership impacted the Apprentices' ability to problem solve at an enterprise-wide level. When employees do not have visibility across an organization, it is also believed to stunt career growth. The CoE engagement demonstrated that the Apprentices have the ability to lead, no matter where they were previously in an organizational chart. Their leadership mirrors trends in the next generation of management — coaching — which includes listening, guiding, giving meaningful feedback, and empathy to help navigate hurdles within an organization's culture. Alongside new ways to practice human-centered leadership, they also expanded technical skill sets around the [CoE focus areas](https://coe.gsa.gov/about/approach-team-structure.html).
content/news/2021/11/2021-11-15-webinar-recap-u-s-web-design-system-october-2021-monthly-call.md:* Join the USWDS [Slack channel](https://designsystem.digital.gov/about/community/).
content/news/2021/11/2021-11-15-webinar-recap-u-s-web-design-system-october-2021-monthly-call.md:* Join the [USWDS Community](https://designsystem.digital.gov/about/community/).
content/news/2021/11/2021-11-05-webinar-recap-u-s-web-design-system-september-2021-monthly-call.md:* See the progress we are making on our [product roadmap](https://designsystem.digital.gov/about/product-roadmap/).
content/news/2021/11/2021-11-05-webinar-recap-u-s-web-design-system-september-2021-monthly-call.md:* Join the [USWDS Community](https://designsystem.digital.gov/about/community/).
content/news/2020/08/2020-08-21-2-lessons-tech-leaders-can-learn.md:This is where NIH's _All of Us_ Research Program comes in. [_All of Us_ is committed to serving the diversity of our nation](https://allofus.nih.gov/about/diversity-and-inclusion) by equipping researchers with data to study the differences that make each of us unique. This bold initiative is already the most diverse medical research program of its kind, and has the power to look for answers to some of our hardest health questions. The program aims to [reflect the diversity of the United States](https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0234962) and to include participants from groups that have been underrepresented in health research in the past, including underrepresented racial and ethnic, rural, socio-economic and gender and sexual minority populations. To date, it has enrolled approximately [350,000 people from across all 50 states](https://www.joinallofus.org/coronavirus). Of those who’ve completed all the initial steps of the program, 80% come from communities historically underrepresented in research. <sup><a aria-describedby="footnote-label" href="#fn2" id="footnotes-ref2">[2]</a></sup>
content/news/2019/03/2019-03-27-qa-with-ryan-day-about-gsas-api-strategy.md:- The API.DATA.GOV platform: [https://api.data.gov/about/](https://api.data.gov/about/)
content/news/2020/05/2020-05-12-promote-continuity-better-support-customer-journeys.md:- **Create a clear vision, northstar or mission statement** based on desired outcomes and customer expectations for the website. For example, Digital.gov’s [About page](https://digital.gov/about/) is the site’s “northstar.”
content/news/2020/05/2020-05-11-whats-new-in-uswds-270.md:source_url: "https://designsystem.digital.gov/about/releases/#version-270"
content/news/2018/10/2018-10-29-gsa-steps-up-security-for-dotgov.md:The General Services Administration’s (GSA) [DotGov Program](https://home.dotgov.gov/about/) manages the .gov top-level domain (TLD) for the U.S. government. Like .com or .org, the .gov TLD serves a defined community of interest – but unlike other TLDs, .gov is only available to bona fide U.S.-based government organizations.
content/news/2016/12/2016-12-01-lessons-learned-evaluating-video-content.md:_If you’re interested in writing for [DigitalGov](https://digital.gov), learn about the [Open Opportunities program]({{< ref "open-opportunities.md" >}}) and check out our assignments (for feds with .gov or .mil email accounts only). If your agency’s team has tech-related lessons learned, case studies, digital or mobile product news, strategy success stories, etc. to share, please [review our guidelines]({{< ref "contribute.md" >}}) and [contact DigitalGov]({{< ref "/about/_index.md" >}}) to submit an article idea._
content/news/2016/06/2016-06-15-700-strong-challenge-gov-crosses-new-milestone-in-open-innovation.md:_Join nearly 700 federal managers across more than 70 government agencies to collaborate and share best practices on running challenge competitions by becoming a member of the <a href="{{< ref "challenges-prizes.md" >}}" target="_blank">Challenges and Prizes Community of Practice</a>. Also check out DigitalGov’s other articles on <a href="{{< ref "/topics/challenges" >}}" target="_blank">challenge and prize competitions</a> and the recent 7-module webinar, [Expert Training Series: How to Design & Operate Prizes to Maximize Success]({{< ref "2016-02-17-challenges-prizes-webinar-series-concludes-but-training-still-available.md" >}}), from [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU)._
content/news/2020/04/2020-04-20-listen-customers-by-asking-right-questions.md:[W. Edwards Deming](https://www8.gsb.columbia.edu/deming/about/history), whose theories on quality control sparked the renewal of Japan's economy following World War II and launched the total quality management movement, encouraged asking the **right questions**.
content/news/2020/04/2020-04-20-listen-customers-by-asking-right-questions.md:- **[Search.gov](https://www.search.gov/)** - A hosted search platform for federal websites, which helps you understand what your customers may be looking for on your product. (Note, [M-17-06 requires a search function](https://search.gov/about/policy/) on all federal executive branch public-facing websites with content intended for public use.)
content/news/2016/06/2016-06-28-wcms-and-custom-apis-which-one-is-right-for-you.md:****[Gray Brooks]({{< ref "/authors/gray-brooks" >}}) of GSA gave us a great definition of APIs in the [DigitalGov University (DGU)]({{< ref "/about/digitalgov-university.md" >}}) presentation, [Introduction to APIs]({{< ref "2012-07-26-introduction-to-apis.md" >}}).
content/news/2016/06/2016-06-08-a-problem-without-definition-is-a-challenge-without-a-solution.md:The [Untangling your Technology Challenge and Charting a Successful Path Forward: A Problem Definition Webinar](https://www.youtube.com/watch?v=aOT9vzNY8sY&feature=youtu.be) from [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) looked at various aspects of getting everybody on the same page in terms of understanding a problem.
content/news/2016/06/2016-06-06-why-switching-to-https-will-make-your-analytics-better.md:_Wondering if your agency has made the switch to HTTPS? Check out [Pulse](https://pulse.cio.gov/)—[a lightweight dashboard that monitors the health of the federal government’s web presence]({{< ref "2015-06-03-taking-the-pulse-of-the-federal-governments-web-presence.md" >}}) by [measuring analytics](https://pulse.cio.gov/analytics/domains/) (federal executive branch domains participating in DAP) and [HTTPS deployment](https://pulse.cio.gov/https/domains/) (all federal domains). For more information, watch [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) webinars, [An Introduction to HTTPS (Beginner)](https://www.youtube.com/watch?v=d2GmcPYWm5k) and [An Introduction to HTTPS Part II: Implementing HTTPS](https://www.youtube.com/watch?v=rnM2qAfEG-M), or [read DigitalGov’s recent posts on HTTPS]({{< ref "/topics/https" >}})._
content/news/2016/10/2016-10-18-trends-on-tuesday-the-digital-interface-without-a-face-is-coming-fast.md:Google has been working on parts of the market but made a big leap forward in October, [adding several devices](http://lifehacker.com/everything-google-announced-at-its-made-by-google-eve-1787404179) on the new [Google Assistant](https://assistant.google.com/) platform. Google Assistant is an enhanced, audio-driven version of [Google Now](https://www.google.com/search/about/learn-more/now/), their early mobile phone audio and visual card-based assistant. Google Assistant is currently only available on Google’s new line of devices, including their [new Pixel phones](https://madeby.google.com/phone/) and [Google Home](https://madeby.google.com/home/), a speaker device very similar to Echo that [uses audio commands](https://madeby.google.com/home/features/#?filters=entertainment) to play music, control home appliances, manage tasks and more.
content/news/2016/09/2016-09-20-analytics-success-series-health-resources-services-administration.md:<cite>*Caveat: The MCHB site links out to several sub-sites controlled by different contractors. The 91% only takes into account pages removed from our content management system.</cite>_Christy Choi, Mackenzie Cummings, and Richard Morey work in the <a href="http://www.hrsa.gov/about/organization/bureaus/oc/index.html" target="_blank">Health Resources and Services Administration Office of Communications</a>_
content/news/2016/09/2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md:Last week, [Edgardo Morales]({{< ref "/authors/edgardo-morales" >}}), Outreach and Marketing Specialist at USA.Gov, and Emily Furfaro, Social Media Specialist at NASA, joined [Justin Herman]({{< ref "/authors/jherman" >}}), Manager of Government-wide Social Media and Digital Engagement Programs at the General Services Administration (GSA) for a [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) webinar, [Snaps and Stripes: Sharing Public Service Stories with Snapchat](https://www.youtube.com/watch?v=G82jBHxE4Tk). Edgardo and Emily talked about their agencies’ work using Snapchat to engage and communicate with the public.
content/news/2016/09/2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md:After creating the [Snapchat story](https://support.snapchat.com/en-US/about/stories) (a story is simply multiple videos strung together on the platform), they download the story, which is done by going to [“Memories”](https://support.snapchat.com/en-US/ca/memories) on the platform to download or text or email the story to yourself (you can also save each snap to Memories as you shoot each video). Then, they edit the video file for accessibility. They narrate with great detail (including audio descriptions where possible), close-caption it, and add a text transcript. To ensure that everyone can engage with the content, even after it has disappeared from Snapchat, they upload the video to their website, their [Snapchat Stories playlist on YouTube](https://www.youtube.com/playlist?list=PLrcvzEeHM66sPsgTJSWdRx5zpKuGB-IhB), or other social media platforms.
content/news/2016/09/2016-09-27-webinar-recap-snaps-and-stripes-sharing-public-service-stories-with-snapchat.md:_Learn more about [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) and [register for an upcoming event]({{< ref "/events" >}}) today! If you’d like to find out how to create an online or in-person DGU event, or partner with them on your own event, please [contact the team via email](mailto:digitalgovu@gsa.gov). If you have a .gov or .mil email address, check out the various [DigitalGov Communities]({{< ref "/communities" >}}), like SocialGov and MobileGov, that you can join._
content/news/2016/02/2016-02-02-the-day-after-real-impacts-begin-when-a-challenge-ends.md:_**The Expert Training Series**: **How to Design & Operate Prizes to Maximize Success** is a seven-part educational forum on incentivized prize competitions for the federal challenge and prize community. A collaboration between [Challenge.gov](https://www.challenge.gov/list/) and [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}), the webinar series covered various aspects of both prize design and prize operations and featured speakers and best practices from federal agencies._
content/news/2016/09/2016-09-13-webinar-recap-a-look-at-googles-media-tool-and-platform-offerings.md: Nick Whitaker, Media Outreach Manager at Google, joined us </span><span style="font-weight: 400">last week in a <a href="{{< ref "/about/digitalgov-university.md" >}}">DigitalGov University</a> webinar, <a href="https://www.youtube.com/watch?v=-Ae2efgu9As">Video, VR, Mobile Reporting, and More With Google</a>, for the <a href="{{< ref "/communities/video.md" >}}">Digital Audio/Video Community of Practice</a> </span><span style="font-weight: 400">to discuss Google’s latest media offerings. </p>
content/news/2016/02/2016-02-22-the-content-corner-government-as-api.md:Here at DigitalGov, we generally focus on federal governmental digital efforts within the U.S. It is where we live and operate, so it makes sense, but many governments across the world struggle with the same issues and leverage technology as a common solution. When I came across an article where Australia announced its “[government as an API](https://www.govcms.gov.au/about/news/govcms-announces-implementation-omni-channel-and-government-api)” platform was available, it seemed like a great opportunity to see how another country is tackling [structured and open content]({{< ref "2014-08-20-top-5-reasons-to-use-government-wide-open-and-structured-content-models.md" >}}).
content/news/2016/02/2016-02-22-the-content-corner-government-as-api.md:To date, govCMS hosts 51 websites with 16 currently in development, offering a choice of SaaS or Platform as a Service (PaaS) implementation for agencies that require greater flexibility, but wish to use the same codebase. The service also provides an open source and responsive design that meets Australian best practices. This coupled with the elimination of the entire vendor and procurement process (I assume Australian procurement is as time-intensive as ours) has drawn 25 Australian agencies to adopt the platform. The [latest addition to govCMS](https://www.govcms.gov.au/about/news/govcms-announces-implementation-omni-channel-and-government-api) may attract even more agencies to sign up.
content/news/2016/09/2016-09-08-sharing-the-story-of-innovation.md:Impactful and transformational innovation takes a team. We are now over two years into the MyVA transformation, a re-framing of how VA provides services and care for Veterans, and deeper more empathetic understanding of the Veterans and people that we serve. Innovation is not new to VA. Our history is full of pioneers working to improve the care of our Veterans, [such as the first successful human liver transplant in 1963](http://www.washingtondc.va.gov/about/history.asp), or the VA practitioners who first diagnosed CTE in Veterans. Now, as we continue to evolve and respond to the needs of our Veterans, we must grow the network of innovators and innovation, beyond our formidable team of clinicians, designers, scientists and storytellers at VA’s Center for Innovation. Innovation is practiced across the VA and veteran community: by epidemiologists who use predictive analytics for upstream suicide prevention and by veterans who are working with industry leaders to bring brain health training to market. As the innovation muscle at VA continues to grow, how we share the stories of innovation at VA also continues to develop.
content/news/2016/09/2016-09-30-creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum.md:_Is your agency using innovative technologies to enhance user experience? Let us know in the comments below or [send us an email]({{< ref "/about/_index.md" >}})._
content/news/2016/09/2016-09-30-creating-wall-sized-interaction-at-the-smithsonians-national-air-and-space-museum.md:_Interested in more great content like this? [Sign up]({{< ref "/about/subscribe.md" >}}) for our daily or weekly DigitalGov newsletter!_
content/news/2016/08/2016-08-23-what-is-citizen-science-a-recent-webinar-explores-how-the-federal-government-engages-the-public-via-crowdsourcing.md:A recent [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) [webinar](https://www.youtube.com/watch?v=FfrUME9y-wI) provides an introduction to the concept and shows how the federal government is using it to engage the public and address important issues.
content/news/2016/08/2016-08-23-what-is-citizen-science-a-recent-webinar-explores-how-the-federal-government-engages-the-public-via-crowdsourcing.md:Learn more about [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) and [register for an upcoming event]({{< ref "/events" >}}) today! If you’d like to find out how to create an online or in-person DGU event, or partner with them on your own event, please [contact the team via email](mailto:digitalgovu@gsa.gov).
content/news/2016/08/2016-08-15-celebrating-the-18th-anniversary-of-section-508-rehabilitation-act.md:It’s also worth noting that the CIO Council’s active [Accessibility Community of Practice (CIOC ACOP)](https://cio.gov/about/groups/accessibility-cop/ "Accessibility Community of Practice") has developed a [Technology Accessibility Playbook](http://section508.gov/content/it-accessibility-playbook "Technology Accessibility Playbook"). In the words of [Section508.gov](https://www.section508.gov "Section 508 website"):
content/news/2016/11/2016-11-17-webinar-recap-social-media-plus-stakeholder-engagement-equals-outreach-success.md:A recent [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) webinar provided an introduction to the intersection of two teams with different audiences reaching consensus on goals to maximize insight and outreach effectiveness.
content/news/2016/10/2016-10-28-federally-funded-research-results-are-becoming-more-open-and-accessible.md: * <a href="https://www.ncbi.nlm.nih.gov/pmc/" target="_blank">PubMed Central</a>, the National Institutes of Health’s (NIH) repository of life-sciences literature, now contains more than 4 million full-text articles and is used by more than 1.25 million people per day. NIH <a href="http://www.ncbi.nlm.nih.gov/pmc/about/mscollection/" target="_blank">now provides access</a> to a collection of 430,000 author manuscripts published since 2008, optimized for text-mining and freely available by file transfer protocol.
content/news/2016/10/2016-10-07-crowdsourcing-at-the-law-library-of-congress.md:The [Law Library](http://www.gov.gov/law/?loclr=bloglaw) acquired a large collection from [William S. Hein & Co., Inc.](http://home.wshein.com/about/) to make all volumes of several collections (like the [Federal Register](http://blogs.gov.gov/law/2016/06/federal-register-volumes-now-available-online/?loclr=bloglaw)) available in open access to researchers. Preparing these files by adding metadata for easy searching takes a lot of work, so this summer we asked law students and library students from across the country to help become our “crowd” in order to crowdsource metadata for a collection of 542 volumes of _U.S. Reports_.
content/news/2016/11/2016-11-16-congress-gov-homepage-highlights-alerts-and-more-enhancements.md:See [Congress.gov Enhancements](https://www.congress.gov/about/enhancements?loclr=bloglaw) for the complete rundown of this release. The page also provides a nice overview of all the enhancements since the site’s [launch back in September 2012](http://blogs.gov.gov/law/2012/09/introducing-congress-gov/?loclr=bloglaw).
content/news/2016/09/2016-09-22-our-new-center-for-enhanced-analytics.md:All of these goals are focused on making sure we have the data and analytics we need to support <a href="http://gao.gov/about/products/?utm_source=blog&utm_medium=social&utm_campaign=watchblog" target="_blank">our work</a>.
content/news/2016/01/2016-01-04-a-sense-of-purpose-strong-communities-can-overcome-big-challenges.md:_These Challenge.gov training modules are part of a seven-part expert training series, [How to Design & Operate Prizes to Maximize Success]({{< ref "2015-07-14-challenge-gov-program-launches-new-training-opportunities.md" >}}), hosted by [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}})._
content/news/2016/01/2016-01-13-the-data-briefing-2016-trends-that-could-affect-federal-government-data.md:Interested in more great content like this? Sign up for our [daily or weekly DigitalGov newsletter]({{< ref "/about/subscribe.md" >}})!
content/news/2016/01/2016-01-08-somossocial-bilingual-twitter-chats-how-to-do-them-effectively.md:On December 9, [USAGov](https://www.usa.gov/) and [Salud Today](http://www.saludtoday.com/blog/) led a [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) webinar to discuss how to organize, plan, and execute a successful bilingual Twitter chat. Like all social media events, good planning, coordination, and promotion are key. But what other elements make these successful?
content/news/2016/05/2016-05-12-using-pirate-metrics-to-analyze-your-mobile-applications-audience.md: _Learn more about [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) and [register for an upcoming event](https://www.youtube.com/user/GoogleVentures) today!_
content/news/2017/11/2017-11-14-uswds-digitalgov.md:We’re excited to announce that [the U.S. Web Design Standards][18a73fb9] has moved over to the [Office of Products and Platforms (OPP)][3f7dfc99] and joined [the new DigitalGov team]({{< ref "/about/_index.md" >}}), effective October 1, 2017.
content/news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md:[DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU), the events platform for DigitalGov, provides programming to build and accelerate digital capacity by providing webinars and in-person events highlighting innovations, case studies, tools, and resources. Thanks to your participation, DGU hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.
content/news/2017/01/2017-01-11-digitalgov-university-in-review-2016-training-trends.md:_Federal employees:_ [_email us_](mailto:DigitalGovU@gsa.gov) _and let us know what you’d like to see in the upcoming year — or [fill out this form]({{< ref "/about/digitalgov-university.md" >}}) to contact the team about creating an online or in-person DGU event._
content/news/2015/12/2015-12-29-18f-reflects-on-their-most-meaningful-projects-in-2015.md:_[The White House Office of Science and Technology Policy](https://www.whitehouse.gov/administration/eop/ostp), [18F](https://18f.gsa.gov/), the [National Institute on Disability, Independent Living, and Rehabilitation Research](http://www2.ed.gov/about/offices/list/osers/nidrr/index.html), and [DC Legal Hackers](http://dclegalhackers.org/) hosted an [Accessibility Hackathon](https://18f.gsa.gov/2015/04/07/icymi-a11yhack-accessibility-awareness-hackathon/) on March 31, 2015._
content/news/2015/12/2015-12-31-digitalgovs-2015-year-in-review.md:So as 2015 comes to a close, we want to THANK YOU for reading, [sharing](https://twitter.com/digital_gov) and commenting. You can look forward to more interesting content in 2016. If there’s something you’d like to see featured on DigitalGov, [let us know]({{< ref "/about/_index.md" >}}). {{< legacy-img src="2015/12/600-x-400-Top-10-Concept-Clipped-Cards-and-Lights-Jason-Enterline-iStock-Thinkstock-470951074.jpg" alt="Top 10 spelled out on note cards clipped to a clothesline, with the night sky and twinkling lights in the background" caption="" >}}
content/news/2015/12/2015-12-16-challenges-crowdsourcing-citizen-science-whats-the-dif.md:[Challenge.gov](https://www.challenge.gov/about/) defines a challenge as when a “seeker” poses a problem or question to the public and “solvers” respond and submit solutions. Agencies award prize money and non-monetary incentives for solutions that meet the established criteria and are chosen as winners.
content/news/2014/12/2014-12-04-ex-im-bank-announces-improved-customer-contact-center-to-better-serve-u-s-exporters.md:The contact center will serve as a trusted point of entry for current and potential customers who are either looking to increase their exports or who are relatively new to exporting. Customers can call 1-800-565-EXIM and speak with personal representatives in one of 20 languages, including Spanish, Mandarin, and Hindi. Customers now also have the option of submitting their questions by Web form, at [exim.gov/about/contact/](http://www.exim.gov/about/contact/) and can expect to receive responses within two work days.
content/news/2015/12/2015-12-28-ocsits-2015-customer-survey-what-we-learned.md:In the fast-moving tech world, it’s important to be proactive, so when a listserv conversation highlights a knowledge gap, we build a [training class]({{< ref "/about/digitalgov-university.md" >}}). When an agency wants to try a new social tool, we partner with them to implement a [federal-friendly terms of service agreement]({{< ref "/resources/federal-compatible-terms-of-service-agreements.md" >}}). We’re streamlining our training library with [event recap articles]({{< ref "/topics/recaps" >}}), to help you quickly review the highlights if you don’t have time to watch an entire event. Finally, we’re curating [topical playlists of video content](https://www.youtube.com/@DigitalGov/playlists) to make it easier to find past events.
content/news/2015/12/2015-12-28-ocsits-2015-customer-survey-what-we-learned.md:Our mission at GSA/OCSIT is to support other agencies, particularly with technology. What else can we do to make your job easier? You don’t have to wait for a survey to tell us—[we’re always listening]({{< ref "/about/_index.md" >}})! If you have an idea or suggestion, please leave a comment here, or email the person who manages your favorite [community of practice]({{< ref "/communities" >}}).
content/news/2014/12/2014-12-31-countdown-to-2015-with-our-most-popular-articles-this-year.md:We welcome your contributions; in fact, only half of the articles on this list were written by DigitalGov staff. Add your voice to the mix and help us promote your agency’s efforts by [contacting us]({{< ref "/about/_index.md" >}}).
content/news/2015/08/2015-08-19-fsa-using-a-data-driven-marketing-campaign-to-inform-your-audience.md:Targeted outreach strategies such as the FSA’s campaign and regulatory actions such as the President’s recent executive actions—[June 2014 Presidential Memorandum: Helping Struggling Federal Student Loan Borrowers Manage Their Debt](https://www.whitehouse.gov/the-press-office/2014/06/09/presidential-memorandum-federal-student-loan-repayments) and the [March 2015 Presidential Memorandum: Student Aid Bill of Rights](https://www.whitehouse.gov/the-press-office/2015/03/10/presidential-memorandum-student-aid-bill-rights) have helped increase the numbers of borrowers choosing income-driven repayment (IDR) plans. According to data from [FSA’s Student Loan Portfolio](https://studentaid.ed.gov/sa/about/data-center/student/portfolio), nearly 3.5 million Direct Loan borrowers were enrolled in an IDR plan as of March 31, 2015. Enrollment is up nearly 60% over the 2.2 million that were enrolled in an IDR plan in March 2014.
content/news/2015/08/2015-08-14-what-is-mobile-device-compatibility-testing.md:For more information on being a tester or having your federal application tested, please [contact DigitalGov]({{< ref "/about/_index.md" >}}).
content/news/2015/11/2015-11-20-roadmap-for-creating-a-writing-style-guide-one-step-at-a-time.md:How do you create a Writing Style Guide? What goes in it? My agency, the U.S. Energy Information Administration (EIA), created an award-winning [Writing Style Guide](http://www.eia.gov/about/styleguide2015.pdf) in 2012 that was updated in 2015. I’ll give you some advice from our experience.
content/news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md:> _This month’s [Plain Language of Community Practice]({{< ref "communities/plain-language-community-of-practice.md" >}}) meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session._
content/news/2017/06/2017-06-30-webinar-recap-plain-language-action-and-information-network-plain-june-meeting.md: <em>Read other DigitalGov posts about <a href="{{< ref "/topics/plain-language" >}}">Plain Language</a>. Learn more about <a href="{{< ref "/about/digitalgov-university.md" >}}">DigitalGov University</a> and how you can work with the team to set up an online or in-person event or training session. </em>
content/news/2017/08/2017-08-04-check-out-data-govs-new-metrics-page.md:For more background on Data.gov metrics, including how the dataset count is determined, [see our updated About page.](https://www.data.gov/about/#metrics){.local-link}
content/news/2017/03/2017-03-24-nasas-journey-with-the-u-s-web-design-standards.md:Also, on January 25th, we [hosted a DGU webinar](https://www.youtube.com/watch?v=VUPbn1phbxk) to share more information about the features and [future of the Standards](https://18f.gsa.gov/2016/12/22/charting-the-future-of-the-draft-us-web-design-standards/), including the 1.0 release. Check it out to learn more or follow along at [standards.usa.gov](https://standards.usa.gov/)._This post was originally published on the [18F blog](https://18f.gsa.gov/blog/)._ _If you have a **.gov** or **.mil** email address, check out the various [DigitalGov Communities]({{< ref "/communities" >}}) that you can join, like MobileGov, the Web Content Managers Forum, and the User Experience (UX) Community of Practice._ _Check out our Events platform, [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU), and [register for an upcoming event]({{< ref "/events" >}}) today! If you’d like to find out how your agency can create an online or in-person DGU event, or partner with them on your own event, please [fill out this form]({{< ref "/about/digitalgov-university.md" >}})._
content/news/2017/03/2017-03-24-new-itif-report-inspires-a-closer-look-at-website-performance-and-security-here-is-where-to-begin.md:If you are looking to improve your performance, or just get a sense for how well your site is doing, [start with this article on Why Speed Matters]({{< ref "2015-09-16-speed-matters-optimizing-your-website-for-maximum-performance.md" >}}). It explains which metrics you should be measuring for and there is a [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) (DGU) video course, [Speed Matters: Web Design Performance Load Time](https://www.youtube.com/watch?v=sDTgYySlvEI) (duration: 45 minutes), that details a number of free or low-cost testing tools for measuring performance.
content/news/2017/11/2017-11-14-a-better-digitalgov.md:- [Learn more about our team]({{< ref "/about/_index.md" >}})
content/news/2017/11/2017-11-14-a-better-digitalgov.md: [20d731c7]: {{< ref "/about/subscribe.md" >}} "Sign up for our newsletter"
content/news/2014/04/2014-04-02-to-use-social-sharing-buttons-or-not.md:[{{< legacy-img src="2014/04/GovUK-250-x-150.jpg" alt="The gov dot U K logo" >}}](https://s3.amazonaws.com/digitalgov/_legacy-img/2014/04/GovUK-250-x-150.jpg)Our digital gov neighbors in the U.K. have been working on their own digital strategy, including the [consolidating into a single website](https://gds.blog.gov.uk/about/). When the [GOV.UK team](https://www.gov.uk/) introduced social sharing buttons, that allow users to post a link to the page on Facebook or Twitter, on their pages, it wasn’t in response to audience request, but as an experiment. And after two and a half months, they [decided to do some analysis](https://insidegovuk.blog.gov.uk/2014/02/20/gov-uk-social-sharing-buttons-the-first-10-weeks/). They found that their overall sharing rates using the buttons were low, less than 1%.
content/news/2014/08/2014-08-07-celebrate-the-americans-with-disabilities-act-and-section-508.md:Find out more about the ADA from the Southeast ADA Center’s [ADA Anniversary Tool Kit](http://adaanniversary.org/), and learn more about how the U.S. Access Board is [updating the Section 508 standard](http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh). You can also get involved in the [Accessibility/Web and New Media Community](https://max.omb.gov/community/display/Web/Accessibility) on the OMB MAX portal, and the Chief Information Officers Council’s [Accessibility Community of Practice](https://cio.gov/about/groups/accessibility-cop/).
content/news/2014/05/2014-05-13-what-is-a-terms-of-service-and-how-do-i-get-one.md: * Once you’re done getting an amended TOS, share the good news with your community through [blog posts]({{< ref "2014-03-27-gsa-introduces-news-genius-to-decode-government-web.md" >}}) on DigitalGov.gov and [webinars]({{< ref "/about/digitalgov-university.md" >}}) through DigitalGov University or your [Community of Practice]({{< ref "/communities" >}}).
content/news/2014/11/2014-11-21-results-2014-federal-user-experience-survey.md:You can count on seeing some [DigitalGov University training]({{< ref "/about/digitalgov-university.md" >}}) on these subjects very soon. If you want to help teach a class, please [let us know](mailto:govux@gsa.gov).
content/news/2014/08/2014-08-27-the-api-briefing-mining-the-rich-data-resources-of-nasa-the-international-space-apps-challenges.md:The National Aeronautics and Space Administration (NASA) has an enormous collection of aerospace and science data sets. NASA missions and projects can create amazing amounts of data. One example: the Earth Observing System Data and Information System has collected enough information to fill the Library of Congress (<a href="http://data.nasa.gov/about/" target="_blank">Data.NASA.gov</a>). A more recent example: the Solar Dynamics Observatory receives 1.5 terabytes of data a day.
content/news/2014/05/2014-05-05-government-open-and-structured-content-models-are-here.md:We’ve created [two open and structured content models](http://gsa.github.io/Open-And-Structured-Content-Models/index.html) that we want you to use and adapt. These content models were created to help government agencies easily publish content in multiple forms and on multiple platforms by a cross-agency working group sponsored by the General Service Administration’s [Digital Services Innovation Center]({{< ref "/about/_index.md" >}}).
content/news/2014/11/2014-11-07-digitalgov-university-is-making-changes-thanks-to-you.md:Are you using social in an innovative way to meet your agency goals? Are you working in an agile environment? Are you more focused on creating mobile apps? Has using an open sourced tool allow you to work smarter? We want to know. [Submit your event ideas to us]({{< ref "/about/_index.md" >}} "Contact Us"). Chances are other agencies can benefit from the awesome work you’re doing and the lessons you learned along the way. Feel free to also submit ideas on what you want to hear about or who you want to hear from.
content/news/2014/05/2014-05-20-five-years-of-open-data-making-a-difference.md: * A new level of digital democracy was reached when India and the United States, and later Canada and Ghana, created the Open Government Platform, a shared, [open source](http://ogpl.github.io/about/governance-en.html) system for open data portals
content/news/2014/03/2014-03-10-we-love-it-when-a-plan-comes-together.md:Open Government Plans can also generate cross-government innovation — for example, in its [first Open Government Plan](http://www.dot.gov/sites/dot.gov/files/docs/DOT_Open_Gov_Plan_V1.2_06252010.pdf) in 2010, the Department of Transportation included a commitment to participate with [Regulation Room](http://regulationroom.org/), a Cornell University project that harnesses social networking technologies to alert the public of rulemaking in areas they care about. Since then, the Consumer Financial Protection Bureau incorporated this tool into its own open government practices, and the Office of the National Coordinator for Health IT within the Department of Health and Human Services launched a similar program of public participation through the [Planning Room](http://planningroom.org/about/), organized and operated by the Cornell eRulemaking Initiative.
content/news/2014/06/2014-06-30-508-accessible-videos-why-and-how-to-make-them.md: While most videos created by the government must be Section 508 compliant, there are<em> a few</em> exceptions (<a href="http://www.uspto.gov/about/offices/cio/section508/05videomulti.jsp">see ruling 1194.24(d)</a>). Videos that do not require captions and audio descriptions include:
content/news/2014/06/2014-06-11-the-api-briefing-quick-guide-to-using-github-fdas-openfda-research-project.md:{{< legacy-img src="2014/06/250-x-289-Open-Data-Open-Source-Open-community-openFDA.jpg" alt="250-x-289-Open-Data-Open-Source-Open-community-openFDA" >}}The Food and Drug Administration (FDA) just released the <a href="https://open.fda.gov/" target="_blank">OpenFDA Research Project</a>. At the heart of the project is the <a href="https://open.fda.gov/about/" target="_blank">OpenFDA API</a>, which allows developers to perform searches on FDA’s drug information database. Coming soon is the ability to search FDA information on medical devices and information about food. Visit the <a href="https://open.fda.gov/api/reference/" target="_blank">FDA’s API Basics</a> page to learn how to access OpenFDA including interactive sample queries. The FDA’s API documentation is a great example of how to create detailed guidance for developers.
content/news/2014/08/2014-08-20-top-5-reasons-to-use-government-wide-open-and-structured-content-models.md:Holly Irving, from the National Institutes of Health, leads a government-wide working group which has been researching industry metadata standards to find common elements for all agencies to use. In May, the group, sponsored by the [Digital Services Innovation Center]({{< ref "/about/_index.md" >}} "About"), released government-wide content models.
content/news/2014/09/2014-09-12-digitalgov-gov-six-months-later.md:Looking back, we knew we had great content for digital innovators. Here at the [Center for Digital Government at GSA]({{< ref "/about/_index.md" >}} "About"), we created the go-to references for federal agencies around Web, mobile, social media, challenges and prizes, and were growing API content. We also had a large, engaged audience ready to share their knowledge with others. So what was the problem?
content/news/2014/09/2014-09-12-digitalgov-gov-six-months-later.md:Oh, and regarding doing MORE and doing it better? Keep an eye out for _more_ posts featuring more agencies doing _more_ innovative work to make a _more_ responsive 21st century government. And last, [keep in touch]({{< ref "/about/_index.md" >}} "Contact Us"). Comments and suggestions are always welcome.
content/news/2014/06/2014-06-05-cdcs-digital-front-door-goes-responsive.md:That was the strategy behind the new homepage from [**The Centers for Disease Control and Prevention**](http://www.cdc.gov/about/organization/mission.htm). The [**new CDC.gov homepage**](http://www.cdc.gov/) debuted last month with a responsive design that offers a “one-site-fits-all” experience based on feedback from you, the public.
content/news/2014/04/2014-04-23-when-sharing-buttons-work.md:In January, 2014, GAO [launched a new blog](http://blog.gao.gov/about/) as part of our continuing effort to reach our audiences—Congress and the American people—where they are currently looking for information. Our blog format allows us to provide a little more context about our work than we can offer on its other social media platforms.
content/news/2014/07/2014-07-01-multilingual-digital-content.md:OMB Policies for Federal Public Websites states that “your agency is already required to provide appropriate access for people with limited English proficiency by implementing Department of Justice guidance for [Executive Order 13166, “Improving Access to Services for People with Limited English Proficiency](http://www.justice.gov/crt/about/cor/Pubs/eolep.pdf)” (PDF, 255 KB, 6 pages, August 2000). Agencies must determine whether any individual document on their federal agency public website(s) requires translation.”
content/news/2014/04/2014-04-10-department-of-treasurys-helpwithmybank-gov-goes-responsive.md:[{{< legacy-img src="2014/04/250-x-444-HelpWithMyBankGov-smart-phone-140x250.jpg" alt="A screencapture of Help With My Bank dot Gov on a smart phone" >}}](https://s3.amazonaws.com/digitalgov/_legacy-img/2014/04/600-x-1065-HelpWithMyBankGov-smart-phone.jpg)Now it’s easier than ever to get your questions answered and troubleshoot your banking issues on-the-go with the mobile-optimized [**www.HelpWithMyBank.gov**](http://helpwithmybank.gov/index.html) from the [U.S. Department of the Treasury’s Office of the Comptroller of the Currency](http://www.helpwithmybank.gov/about/index-about.html). The site, which has been formatted into [responsive design]({{< ref "2013-06-11-responsive-design.md" >}}), serves a variety of screen types—from smartphones to tablets to laptops and desktop monitors.
content/news/2014/06/2014-06-13-search-engine-optimization-for-government-websites.md:On June 10, 2014, the Metrics Community of Practice of the Federal Web Managers Council and [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) hosted an event to honor the memory of Joe Pagano, a former co-chair of the Web Metrics Sub-Council.
content/news/2014/11/2014-11-26-usability-events-round-up-2014.md:[Tell us what other Usability events you’d like to see]({{< ref "/about/_index.md" >}} "Contact Us") this coming year or [tell us]({{< ref "/about/_index.md" >}} "Contact Us") about ways in which you’ve made strides by implementing a UX program at your agency.
content/news/2014/02/2014-02-14-engagement.md:The idea of making sure your social media accounts are reaching key constituents and members of the general public certainly isn’t new. [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}} "DigitalGov University") (DGU) offers a [variety of webinars and training seminar]({{< ref "/events" >}}) regarding digital media and citizen engagement.
content/news/2014/09/2014-09-16-trends-on-tuesday-the-mobile-tipping-point.md:A new mobile world is just around the corner. What is your agency doing to get ready? Every month, <a title="DigitalGov University" href="{{< ref "/about/digitalgov-university.md" >}}" target="_blank">DigitalGov University</a> provides high quality, cost-effective programs sponsored by communities like the [Mobile Gov Community of Practice]({{< ref "/communities" >}} "Communities") to help agencies improve the user experience for mobile customers. Find an upcoming <a title="DGU event" href="{{< ref "/events" >}}" target="_blank">DGU event</a> or view a recent event in the <a title="video library" href="{{< ref "/events" >}}" target="_blank">video library</a>.
content/news/2014/01/2014-01-28-innovation-means-more-better-cost-effective-digital-training.md:Many of you may already know [**DigitalGov University**]({{< ref "/about/digitalgov-university.md" >}} "DigitalGov University"), the federal government program that aims to provide high quality, cost-effective training to thousands of federal employees each year in digital services and citizen engagement. What you may not know is now that technology and strategic advancements are ripping down silos between agencies, these education programs are experiencing a boom that allows more federal employees learn how to make their services measurably better and cost efficient.
content/news/2014/02/2014-02-26-open-for-innovation-in-digitalgov.md:[Join in]({{< ref "/about/contribute.md" >}} "Join DigitalGov") and help shape this platform into the creative engine that will drive digital government and advance your agency’s mission. We’ll help steer you to projects, [communities]({{< ref "/communities/_index.md" >}} "Communities"), [services]({{< ref "/services/_index.md" >}} "Services"), [resources]({{< ref "/resources/_index.md" >}} "Resources") and [events]({{< ref "/events/_index.md" >}}) that will help you build out the government of the 21st century.
content/news/2014/02/2014-02-26-open-for-innovation-in-digitalgov.md:Take a look around and kick the tires on this new platform. Let us know what’s working and what we could do better in the comments or [contact us]({{< ref "/about/_index.md" >}} "Contact Us").
content/news/2022/01/2022-01-11-celebrating-digital-gov-communities-2021-in-review.md:**Stay informed.** [Subscribe to our twice-monthly newsletter](https://digital.gov/about/subscribe/)
content/news/2022/01/2022-01-11-celebrating-digital-gov-communities-2021-in-review.md:In addition to joining our [communities of practice](https://digital.gov/communities/) and signing up for our twice-monthly [newsletter](https://digital.gov/about/subscribe/), stay informed by following us on [Twitter](https://twitter.com/digital_gov), [Facebook](https://www.facebook.com/digitalgov), and [YouTube](https://www.youtube.com/@DigitalGov).
content/news/2022/01/2022-01-19-call-for-participation-2022-government-ux-summit.md:_The 2022 Government UX Summit is hosted by the [User Experience Community of Practice](https://digital.gov/communities/user-experience/) (UX CoP) and [Digital.gov](https://digital.gov/about/)._
content/news/2014/10/2014-10-27-open-and-structured-content-models-workshop-recap.md:Jeremy Pennycook explained how COPE works in practice to support not only the websites of NPR and its affiliates, but also the creation of new apps. Pennycook is product manager for [NPR One](http://www.npr.org/about/products/npr-one/), an audio app that combines hand-curation and machine learning to give listeners a custom stream of radio stories tailored to their interests.
content/news/2022/02/2022-02-22-search-gov-2021-year-in-review.md:source_url: https://search.gov/about/updates/year-in-review/2021-year-in-review.html
content/news/2012/12/2012-12-18-analytics-apis-and-open-content-resources.md:[{{< legacy-img src="2013/11/tools-image-300x251-250x209.jpg" alt="Tools, hammer, wire cutters, wrench, screwdriver" >}}](https://s3.amazonaws.com/digitalgov/_legacy-img/2013/11/tools-image-300x251.jpg)Agencies have been working away at building better digital services and here, at the [Digital Services Innovation Center]({{< ref "/about/_index.md" >}}), we’ve been building resources to help.
content/news/2012/12/2012-12-18-analytics-apis-and-open-content-resources.md:1. **The Digital Analytics Program.** We [announced](http://gsablogs.gsa.gov/dsic/2012/10/05/digital-analytics-program-helps-agencies-measure-web-performance/) this program in early October to help agencies better measure performance and customer satisfaction to improve service delivery. It includes [digital metrics guidance and best practices]({{< ref "/guides/dap/_index.md" >}}"Digital Metrics for Federal Agencies"), [training]({{< ref "/about/digitalgov-university.md" >}} "DigitalGov University") and a federal-wide Web analytics tool and support. We are rolling out the code for the tool to all agencies now. [See more on the Digital Analytics Program]({{< ref "/guides/dap/_index.md" >}} "DAP: Digital Analytics Program") and supercharge your analytics.
content/news/2015/06/2015-06-25-engaging-audiences-through-quora.md:With a government-wide [Terms of Service](https://www.quora.com/about/government_tos) already in place, it’s a ready-to-use tool. And by tracking what types of questions are being asked and learning what audiences are curious about, agencies can better shape their dialogue and content strategy.
content/news/2015/01/2015-01-23-training-trends-in-2014.md:In recent years, DigitalGov University (DGU) has evolved from a prescriptive training program to a more agile program looking to federal government leaders like you to [share the innovations, tools, resources, hurdles and case studies of how you work to meet the digital expectations]({{< ref "/about/_index.md" >}} "Contact Us") of the 21st century citizen customer better. Whew. That’s a mouthful.
content/news/2015/01/2015-01-09-trend-watch-2015-whats-in-the-forecast-for-digital-government.md:Where do you see digital government going in 2015? Where should agencies focus their efforts? [Let us know]({{< ref "/about/_index.md" >}} "Contact Us")!
content/news/2012/07/2012-07-09-how-to-implement-an-apps-challenge.md: <a href="http://civicapps.org/about/official-rules">Apps for Greater Portland</a>
content/news/2015/06/2015-06-18-noaas-crowdmag-app-citizen-science-on-the-go.md:I have been a citizen scientist since earlier this year when I downloaded the app as part of the [Federal CrowdSource Mobile Testing native app testing pilot]({{< ref "2015-06-16-trends-on-tuesday-native-app-lessons-from-the-crowdsource-mobile-testing-program.md" >}}). I talked to Manoj Nair, an [environmental research scientist](http://cires.colorado.edu/about/noaa/) at NOAA, whose team created the application. Nair told me about user response to the application, implementing gamification based on user feedback and the innovative maps they’ve created based on the crowdsourced data.
content/news/2015/05/2015-05-04-the-content-corner-learning-to-say-no.md:It is also much harder to regain trust and your reputation once customers have consistently been disappointed by your content offerings or [frustrated by consistently irrelevant content](http://janrain.com/about/newsroom/press-releases/online-consumers-fed-up-with-irrelevant-content-on-favorite-websites-according-to-janrain-study/).
content/news/2015/10/2015-10-29-empowering-the-voice-of-citizens-at-core-of-gsa-open-government.md:We also look forward to hosting a series of programs <a href="{{< ref "/about/digitalgov-university.md" >}}" target="_blank">through DigitalGov University</a> in the coming months to highlight different commitments from across government, their progress in implementation, and how these efforts directly impact the people they serve.
content/news/2015/07/2015-07-31-an-overview-of-digital-communities.md: * CIO Council: [Accessibility Community of Practice](https://cio.gov/about/groups/accessibility-cop/)
content/news/2015/07/2015-07-31-an-overview-of-digital-communities.md: * CIO Council: [Privacy Community of Practice](https://cio.gov/about/groups/privacy-cop/)
content/news/2015/07/2015-07-15-whats-in-a-name-communities-in-the-public-and-private-sectors.md: * Take advantage of [events where you can network with communities]({{< ref "/about/digitalgov-university.md" >}}).
content/news/2015/10/2015-10-28-training-series-offers-marketing-tips-for-prizes-challenges.md:Designed for the federal challenge and prize community, the online series is a collaboration between GSA’s [Challenge.gov](https://www.challenge.gov/list/) and [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}).
content/news/2015/09/2015-09-28-nasa-lunar-eclipse-a-supermoon-match-made-in-metrics-heaven.md:_Want to read more great content like this? Sign up for our <a href="https://digital.gov/about/subscribe/">DigitalGov newsletter</a>!_
content/news/2015/07/2015-07-21-an-introduction-to-https-by-18f-and-digitalgov-university.md:18F [uses HTTPS for everything we make](https://18f.gsa.gov/2014/11/13/why-we-use-https-in-every-gov-website-we-make/), and the U.S. government is in the process of [transitioning to HTTPS everywhere](https://18f.gsa.gov/2015/06/08/the-us-government-is-moving-to-https-everywhere/). As part of this effort, we’ve recently partnered with [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) to produce a two-video series introducing the why’s and how’s of HTTPS.
content/news/2015/07/2015-07-17-is-it-time-to-try-medium-new-federal-friendly-terms-of-service.md:Medium’s built-in community features make it an intriguing platform for activating your organization’s content. Through [notes](https://medium.com/about/why-medium-notes-are-different-and-how-to-use-them-well-5972c72b18f2), readers can comment on specific sections of a story that resonate with them (look for the floating plus sign inside a speech bubble). Readers can also [highlight](https://medium.com/@e/highlights-have-come-to-the-medium-app-this-is-going-to-be-big-822960e8653d) a word or phrase to draw others’ attention to it. Instead of comments that live only at the bottom of a story, [responses](https://medium.com/the-story/medium-responses-fd6086781625) actually become their own stories that publish to the user’s own channel (increasing both visibility and accountability). Some of these features are subtle and many have not necessarily reached their full potential in terms of use. However, they provide interesting opportunities to foster an increased level of engagement with more complex or nuanced content.
content/news/2015/07/2015-07-17-is-it-time-to-try-medium-new-federal-friendly-terms-of-service.md:[{{< legacy-img src="2015/07/600-x-90-Medium-notes-context.jpg" alt="This story explains how notes work. A user added a note to the story. Meta. Click to read." >}}](https://medium.com/about/why-medium-notes-are-different-and-how-to-use-them-well-5972c72b18f2)
content/news/2015/07/2015-07-30-community-rock-star-round-up.md:Of course this just scratches the surface of good work that’s happening in DigitalGov—are you and your team rock stars? [Tell us what you’re up to]({{< ref "/about/_index.md" >}})!
content/news/2015/02/2015-02-19-top-10-things-we-think-you-dont-know-about-digitalgov.md:Want your name on this list? [Let us know]({{< ref "/about/_index.md" >}} "Contact Us")! And feel free to wish us “Happy Birthday” in the comments.
content/news/2015/05/2015-05-27-the-national-day-of-civic-hacking-2015-harnessing-the-power-of-the-people.md:{{< legacy-img src="2015/05/250-x-250-Hack-For-Change-2015-Sticker.jpg" alt="Round, blue sticker that says, Hack for Change." >}}The [National Day of Civic Hacking](http://hackforchange.org/about/) is a national community engagement event that will take place on June 6, 2015, in cities all around America. The initiative is a united effort to bring together a diverse group of concerned citizens to improve communities and the government which represents them.
content/news/2015/05/2015-05-27-the-national-day-of-civic-hacking-2015-harnessing-the-power-of-the-people.md:We hope you’ll join us! More information can be found at the [National Day of Civic Hacking website](http://hackforchange.org/about/)._Ali Llewellyn is an Innovation Strategist for NASA._
content/news/2015/02/2015-02-13-institutionalizing-user-experience-building-usability-into-your-organization.md:{{< legacy-img src="2015/02/250-x-188-Usability-training-IMG_7259.jpg" alt="Usability training session" >}}Is there a training budget? Can you devote chunks of time or do it piecemeal? Try something new and learn by doing. You can take classes through [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) and read some books. Shadow someone on a UX team outside your organization._**Beth A. Martin** is a Usability Lead at the Federal Aviation Administration._
content/news/2015/10/2015-10-23-technical-writing-need-not-be-abstruse-use-plain-language-for-maximum-impact.md: * Writing in the agency style, which writers often forget about in the midst of analysis. Our agency has a [Writing Style Guide](http://www.eia.gov/about/eiawritingstyleguide.pdf) to help writers with punctuation, hyphenation, capitalization and agency style choices.
content/news/2015/02/2015-02-26-the-internet-of-everything-small-business-opportunities.md:Nagesh also has had the opportunity to engage with small businesses, including [Small Business Innovation Research (SBIR) Grant](http://www.sbir.gov/) recipients. [Robotics Research](https://www.roboticresearch.com/), for instance, is currently developing intelligent design response systems to aid in disaster relief scenarios. This effort includes using smart robotics and 3D printers to improve disaster relief responses. As a different example, [Lift Labs](http://www.google.com/liftware/about/) focus is to help people with neurological disorders operate simple utensils like a fork or a spoon. Utilizing an active noise cancelling sensor system, a user experiencing hand tremors can handle the spoon. Both of these early efforts are examples of how the IoE will offer new small business opportunities aided through SBIR Grants.
content/news/2015/02/2015-02-03-let-us-share-your-events.md: * It [goes out in our newsletter]({{< ref "/about/subscribe.md" >}}).
content/news/2017/04/2017-04-07-hhs-offers-free-content-models-and-drupal-features.md:[_DigitalGov University_]({{< ref "/about/digitalgov-university.md" >}}) _(DGU) is hosting a new_ [_COPE_]({{< ref "/topics/cope" >}}) _webinar,_ [_Create Once, Publish Everywhere Applied—HHS Content Models and Portability_]({{< tmp "events/create-once-publish-everywhere-applied-hhs-content-models-and-portability.md" >}})_, on Tuesday, April 18, 2017;_ [_register here_](https://attendee.gotowebinar.com/register/6221497867021325313)_._
content/news/2015/03/2015-03-23-web-metadata-publishing-using-xml.md:The SEC used data from a database that was used to track official agency releases to create an online XML version of the previously print-only [SEC Docket](http://www.sec.gov/about/sec-docket.shtml), a compilation of all materials submitted by the SEC to the Federal Register. Staff had talked for years about saving the significant time and expense involved in preparing layout pages and printing the Docket, given that all the materials referenced by each edition were already available online.
content/news/2013/10/2013-10-21-partnerships-can-add-value-to-prize-competitions.md:You have the authority to use partners if your competition is using COMPETES. The [America COMPETES Reauthorization Act of 2010](http://www.nsf.gov/statistics/about/BILLS-111hr5116enr.pdf) grants authority for a wide-range of actions related to challenges and prizes, but other authorities can sometimes be used, too. There are also some agency-specific authorities. Work with your general counsel early and often to find the right avenues to create partnerships.
content/news/2015/03/2015-03-13-us-canada-and-mexico-collaborate-to-improve-open-government-and-digital-services.md: * Following the lead of the [UK Government Digital Service](https://gds.blog.gov.uk/about/), [U.S. Presidential Innovation Fellows](https://www.whitehouse.gov/innovationfellows), [18F](https://18f.gsa.gov/) and [U.S. Digital Services](http://www.whitehouse.gov/digital/united-states-digital-service) teams, Mexico has created “Data Squads” to bring in private-sector technology skills and entrepreneurial energy to solve public-sector problems;
content/news/2013/10/2013-10-30-content-management-systems-toolkit.md: * Consider writing a case study, and [send to us]({{< ref "/about/_index.md" >}} "Contact Us") so we can post on DigitalGov, so others can benefit from your experiences.
content/news/2015/03/2015-03-11-data-code-and-api-event-round-up.md:[DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) has hosted some great events over the last year in partnership with [Data.gov](http://www.data.gov), the [MobileGov Community]({{< ref "mobilegov.md" >}} "Mobile") and [18F](http://18f.gsa.gov) to bring you information on opening data and building APIs. This month we’ve rounded up the events over the past year so that you can see what’s been offered. Use the comments below to offer up suggestions on what else you’d like to see on the schedule.
content/news/2015/03/2015-03-04-what-is-the-digital-analytics-program-dap.md:The DAP team receives hundreds of monthly helpdesk requests from current and prospective customers. With a small team of three, the team provides on-going assistance with tool implementation, troubleshooting issues, analytical guidance and reporting support. Additionally, the team offers quarterly in-person [training sessions and webinars]({{< ref "/about/digitalgov-university.md" >}}) to help users drill for data as well as to take note of the most common pain points. As part of the Digital Government Division at GSA, the DAP also asks users to complete a yearly customer experience survey, and the feedback is transformed into actionable plans for the next year. It goes without saying that without the active participation and engagement of the dedicated points of contact across government, the program would not be able to offer the expansive view of government websites that it does.
content/news/2015/03/2015-03-25-the-api-briefing-free-federal-energy-and-economic-information-delivered-straight-to-your-spreadsheet.md:What I especially like about these plugins is that other applications can read Excel spreadsheets. Excel spreadsheets can be imported into <a href="http://www.google.com/docs/about/" target="_blank">Google Docs</a> for easy sharing or into <a href="http://www.r-project.org/" target="_blank">R</a> for more sophisticated data analysis. Excel spreadsheets can be exported to any number of databases that support APIs. I hope that we can see more agencies with rich data sources build Excel or similar plugins._(Microsoft Excel, Google Docs, and R are used for illustrative purposes and does not imply an endorsement by the federal government)_
content/news/2015/04/2015-04-24-sharing-the-essentials-of-animated-gifs-for-public-services.md:To find out how animated gifs can be developed to measurably improve public services, we hosted “Essentials of Animated Gifs for Gov” for almost 200 managers in the [U.S. SocialGov Community]({{< ref "communities/social-media.md" >}}) through [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}). We’d like to share with you the recording of this webinar, along with along with key highlights from our presenters.
content/news/2015/03/2015-03-24-usability-design-for-kids-things-federal-workers-should-know.md:The issue with content only gets trickier when you involve cognitive issues – difficulties some kids have in processing information. There is [Section 504](http://www2.ed.gov/about/offices/list/ocr/504faq.html), for example. So when you’re thinking usability testing, think accessibility testing as well.
content/news/2015/04/2015-04-14-live-blogging-the-analytics-dashboard-on-tax-day.md: * Data! It’s what the Dashboard is all about. [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) has hosted several trainings on [analyzing data and writing meaningful reports]({{< ref "2014-10-20-metrics-round-up.md" >}})._-Kendrick Daniel, Digital Gov Team_
content/news/2015/04/2015-04-30-digitalgovs-inaugural-podcast-how-ivr-supports-contact-centers.md:[DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}) has added podcasts to our suite of offerings on DigitalGov, featuring interviews and discussions with leaders in the DigitalGov community.
content/news/2015/04/2015-04-28-trends-on-tuesday-federal-app-development-trends.md:“With Apple, quality assurance (QA) testing and verifying your work is simpler because they have rigid controls over the operating system and hardware,” Sullivan said. “On Android, you need multiple devices with different versions and hardware form factors to do a quality QA test. I think the Android ‘fragmentation’ issue is being reduced and is a little overhyped, as [more than 93% of active Android devices are on version 4.0 or newer](https://developer.android.com/about/dashboards/index.html?utm_source=suzunone). But, if you’re really focusing on emerging markets, deep language support can still be challenging.”
content/news/2017/04/2017-04-25-congress-gov-2017-spring-cleaning-download-search-results-and-advanced-search-enhancements.md:The [Congress.gov Enhancements](https://www.congress.gov/about/enhancements?loclr=bloglaw) page provides a complete list of these and the enhancements from prior releases:
content/news/2017/05/2017-05-22-how-facebook-live-increased-reach-and-engagement-of-scientific-lectures-at-nih.md:In response, the [National Center for Complementary and Integrative Health (NCCIH)](https://nccih.nih.gov/) at the National Institutes of Health (NIH) has made funding research on integrative health approaches to pain management—exploring which approaches can be implemented as part of an overall treatment strategy—[a research priority](https://nccih.nih.gov/about/strategic-plans/2016/Nonpharmacologic-Management-Pain).
content/news/2013/07/2013-07-15-digital-metrics-for-federal-agencies.md:**5. Attend training and hear what other agencies are doing.** GSA will provide training in early September 2012 to help agencies learn about page tagging techniques, preparing for implementation, and how other agencies have implemented similar efforts. Check the [DigitalGov University class schedule and subscribe to email alerts]({{< ref "/about/digitalgov-university.md" >}}) to receive notices about the upcoming training.
content/news/2013/07/2013-07-15-digital-metrics-for-federal-agencies.md:Get more information about training from [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}), and subscribe to get [email updates on new and upcoming events](https://public.govdelivery.com/accounts/USHOWTO/subscriber/new?topic_id=USHOWTO_45).
content/services/service_challengegov.md:{{< button href="https://www.challenge.gov/about/" text="Post a challenge on Challenge.gov" >}}
content/events/2019/06/2019-06-12-how-develop-an-agency-brand-voice-that-connects-with-customers-online.md:_The [Plain Language Action and Information Network](https://www.plainlanguage.gov/about/) (PLAIN) is a group of federal employees from different agencies and specialties who support the use of clear communication in government writing. Visit [plainlanguage.gov](https://www.plainlanguage.gov/) or [join the community](https://www.digitalgov.gov/communities/plain-language/)._
content/events/2019/06/2019-06-14-us-government-open-innovation-summit-transformation-through-citizen-science-prize-competitions.md: - Raw data on crowdsourcing and citizen science, [appendices C and D] (https://www.citizenscience.gov/about/#)
content/events/2022/05/2022-05-09-uswds-monthly-call-may-2022.md:Follow us on Github at github.com/uswds/uswds, check out our website, and visit designsystem.digital.gov/about/community to join us and your colleagues across government who are using USWDS.
content/events/2021/10/2021-10-07-uswds-monthly-call-october-2021.md:Follow us on GitHub at [GitHub.com/uswds](https://github.com/uswds), check out our website, and visit [designsystem.digital.gov/about/community](https://designsystem.digital.gov/about/community) to join us and your colleagues across government who are using USWDS.\
content/events/2021/12/2021-12-06-uswds-monthly-call-december-2021.md:Follow us on Github at github.com/uswds, check out our website, and [visit this site] (https://designsystem.digital.gov/about/community/) to join us and your colleagues across government who are using USWDS.
content/events/2021/09/2021-09-02-uswds-monthly-call-september-2021.md:**Slide 58:** Thanks for joining today's USWDS monthly call. Next month, we'll be talking about connection, contribution, and community. As always, I encourage you to join our community in the #uswds-public Slack channel so you can follow our progress, get answers, and contribute to the discussion. Follow us on Github at github.com/uswds, check out our website, and visit designsystem.digital.gov/about/community to join us and your colleagues across government who are using USWDS. And next month we'll be talking about how we might do this community thing a little better! Thank you, and see you in October.
content/events/2019/10/2019-10-16-study-design-developing-a-citizen-science-project-that-delivers-results.md:_This talk is hosted by the [Federal Community of Practice for Crowdsourcing and Citizen Science](https://digital.gov/communities/crowdsourcing-and-citizen-science/). This is a grassroots community open to all federal practitioners working on, funding, or just interested in learning more about crowdsourcing and citizen science. Learn more, including how to participate at: [https://www.citizenscience.gov/about/community-of-practice](https://www.citizenscience.gov/about/community-of-practice/)._
content/events/2020/01/2020-01-08-plain-language-in-2020.md:_The [Plain Language Action and Information Network](https://www.plainlanguage.gov/about/) (PLAIN) is a group of federal employees from different agencies and specialties who support the use of clear communication in government writing. Visit [plainlanguage.gov](https://www.plainlanguage.gov/) or [join the community](https://www.digitalgov.gov/communities/plain-language/)._
content/events/2022/01/2022-01-06-uswds-monthly-call-january-2022.md:Follow us on Github at github.com/uswds, check out our website, and visit designsystem.digital.gov/about/community to join us and your colleagues across government who are using USWDS.
content/events/2022/04/2022-04-08-uswds-monthly-call-april-2022.md:**Slide 7:** And finally, [gcmrc.gov] (https://www.usgs.gov/centers/sbsc/about/gcmrc), the National Geospatial Program’s Grand Canyon Monitoring and Research Center. This USWDS-powered site uses the template we saw last month with USGS's the National Map to display information related to measurement of the effects of Glen Canyon Dam operations on the resources along the Colorado River from Glen Canyon Dam, near Page, Arizona to the inflow of Lake Mead, near the border of Arizona and Nevada.
content/events/2022/04/2022-04-08-uswds-monthly-call-april-2022.md:Follow us on Github at [github.com/uswds/uswds] (https://www.google.com/url?q=https://github.com/uswds/uswds&sa=D&source=docs&ust=1652100269785461&usg=AOvVaw3cs5xX2qhoNOhoX0FOWtJq), check out our website, and visit [designsystem.digital.gov/about/community] (https://designsystem.digital.gov/about/community/) to join us and your colleagues across government who are using USWDS.
content/events/2019/04/2019-04-09-caroline-jarrett-on-how-design-a-better-form.md:**Caroline Jarrett** is a leading user experience and usability consultant specializing in forms and surveys. She works on a wide variety of forms (paper and web), websites, transactions, and surveys, and has written extensively on these themes. She speaks regularly at international conferences on design, usability, surveys, and forms. From 2013 to 2016, she worked mostly with the United Kingdom's [Government Digital Service](https://gds.blog.gov.uk/about/) (GDS), and her work helped GDS to create the [GOV.UK Design System](https://design-system.service.gov.uk/), released as a public beta in June 2018. Her main focus at the moment is NHS Digital, mostly providing advice to their team working on the [NHS Service Manual](https://beta.nhs.uk/service-manual/).
content/events/2022/02/2022-02-11-uswds-monthly-call-february-2022.md:Follow us on Github at github.com/uswds, check out our website, and visit designsystem.digital.gov/about/community to join us and your colleagues across government who are using USWDS.
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content/events/2022/03/2022-03-08-uswds-monthly-call-march-2022.md:Follow us on Github at https://github.com/uswds, check out our website, and visit https://designsystem.digital.gov/about/community/ to join us and your colleagues across government who are using USWDS.
content/events/2022/03/2022-03-21-spotlight-chat-on-the-cdc-open-epidemic-forecasting-community.md:This talk is hosted by the **Federal Crowdsourcing and Citizen Science Community of Practice**. This is a grassroots community open to all federal practitioners working on, funding, or just interested in learning more about crowdsourcing and citizen science. Learn more, including how to participate at: [https://www.citizenscience.gov/about/community-of-practice](https://www.citizenscience.gov/about/community-of-practice).
content/_archived/other-government-communities.md: CIO Council: </span><a href="https://cio.gov/about/groups/accessibility-cop/"><span style="font-weight: 400">Accessibility Community of Practice</a></li>
content/_archived/other-government-communities.md: CIO Council: </span><a href="https://cio.gov/about/groups/privacy-cop/"><span style="font-weight: 400">Privacy Community of Practice</a></li>
content/events/2020/02/2020-02-13-reaching-americas-veterans-in-digital-space.md:**Jason Davis** served five years with the Army’s 101st Airborne, including two combat tours to Iraq in support of Operation Iraqi Freedom. After leaving service, he earned a BA in Literary Journalism from the University of California at Irvine, and an MA in Writing (nonfiction) from Johns Hopkins University. Jason was an editor and photographer under the Motor Trend umbrella prior to running Veterans Benefits Administration’s social media from 2013 to 2019. Jason moved up the street to VA’s [Digital Media Engagement team](https://www.blogs.va.gov/VAntage/about/) in June 2019.
content/guides/mobile-principles/principles-accessibility.md:- Akamai Reveals 2 Seconds as The New Threshold of Accessibility for e-Commerce Web Page Response Times | https://www.akamai.com/us/en/about/news/press/2009-press/akamai-reveals-2-seconds-as-the-new-threshold-of-acceptability-for-ecommerce-web-page-responsetimes.jsp
content/guides/public-participation/establish-goals.md:- [ePolicyWorks](https://www.epolicyworks.org/epw/about/ "ePolicyWorks") is an initiative by the Department of Labor’s Office of Disability Employment Policy. The tool is designed around a clear policy-making objective and addresses specific challenges in collaborative policy making.
content/guides/site-scanning/learn-more-about-the-program.md:The Site Scanning program builds on a series of [earlier projects](https://github.com/GSA/site-scanning-documentation/blob/main/about/project-management/project-history.md) to offer real-time, automatic data about all federal websites. It begins by taking the [.gov registry export](https://github.com/cisagov/dotgov-data/blob/main/current-federal.csv) and joins several additional data sources to [aggregate a list of subdomains within those domains](https://github.com/GSA/federal-website-index). The result is approximately 25,000 websites on 1,200 domains.
content/communities/federal-technology-investment-management.md:redirectto: https://www.cio.gov/about/members-and-leadership/ftim-cop/
content/communities/uswds.md:redirectto: https://designsystem.digital.gov/about/community/
content/resources/overview-of-the-privacy-act-of-1974-2015-edition.md:* [E-Government Act of 2002, Section 207](http://www.archives.gov/about/laws/egov-act-section-207.html)
content/resources/fy-2004-reporting-instructions-for-the-federal-information-security-management-act.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/implications-of-recent-web-technologies-for-nara-web-guidance.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/childrens-online-privacy-protection-rule-coppa.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/style-guides-by-government-agencies.md:This page is a collection of style guides created by government agencies. You can add your agency’s guide by [emailing DigitalGov]({{< ref "/about/_index.md" >}}) or sharing in the [Plain Language Community of Practice]({{< ref "communities/plain-language-community-of-practice.md" >}}).
content/resources/style-guides-by-government-agencies.md:- [EIA Writing Style Guide](https://www.eia.gov/about/eiawritingstyleguide.pdf) (PDF, 1.3 MB, 139 pgs)
content/resources/nara-guidance-for-implementing-section-207e-of-the-e-government-act-of-2002.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/authors/brittany-sickler/_index.md:bio_url: https://www.sbir.gov/about/leadership
content/authors/kristen-honey/_index.md:bio_url: "https://www.hhs.gov/about/agencies/cto/"
content/authors/whitney-levandusky/_index.md:bio_url: "https://digital.gov/about/"
content/resources/requirements-for-accepting-externally-issued-identity-credentials.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/authors/toni-bonitto/_index.md:bio_url: "https://digital.gov/about/"
content/resources/checklist-of-requirements-for-federal-digital-services.md:* [E-Government Act of 2002, Section 207](http://www.archives.gov/about/laws/egov-act-section-207.html)
content/resources/guidance-for-implementing-the-privacy-provisions-of-the-e-government-act-of-2002-m-03-22.md:* [E-Government Act of 2002, Section 207](http://www.archives.gov/about/laws/egov-act-section-207.html)
content/resources/federal-information-security-management-act-of-2002-presentation-to-the-2003-fissea-conference.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/code-of-federal-regulations-cfr-parts-1220-1238.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/federal-web-council.md:Participating agencies include the 24 [Chief Financial Officers (CFO) Act](https://cfo.gov/about/) agencies, and other select federal agencies that provide high-impact services to the public and federal agencies. Membership is invitation-only, and is comprised of senior level federal agency Directors of Web/Digital who are appointed by their agencies.
content/resources/government-customer-service-policies-requirements-1993-to-present.md:December 2002 — [E-Government Act of 2002](https://www.archives.gov/about/laws/egov-act-section-207.html)
content/resources/government-customer-service-policies-requirements-1993-to-present.md:**December 2002 — [E-Government Act of 2002](https://www.archives.gov/about/laws/egov-act-section-207.html)**
content/resources/intro-accessibility.md:[Subscribe to our weekly newsletter](https://digital.gov/about/subscribe/)—a round-up of innovative work, news, and ideas from people and teams across government. It includes a list of the upcoming community events and training aimed at elevating your digital expertise. Join DigitalGov's [Communities of Practice](https://digital.gov/communities/) to connect with over 13,000 people across 22 focus areas who learn, share, and collaborate to build solutions to common problems and challenges in government.
content/resources/improving-the-accessibility-of-social-media-in-government.md:* [DigitalGov University On-Demand Training]({{< ref "/about/digitalgov-university.md" >}})
content/resources/digitalgov-user-experience-program-test-support.md:From time to time we will conduct a demonstrate test, evaluation or other service for educational purposes. On rare occasions we will select a high-impact site for testing purposes. We will post notices of our tests through [DigitalGov University]({{< ref "/about/digitalgov-university.md" >}}).
content/resources/bilingual-glossaries-dictionaries-style-guides.md:- [Health Resources and Services Administration](https://www.hrsa.gov/) (HRSA): <br />Offers the **Glossary for Organ Donation and Transplantation** on [their English website](https://www.organdonor.gov/about/facts-terms/terms.html), and [their Spanish website](https://donaciondeorganos.gov/sobre/datos-t%C3%A9rminos/1yv2/t%C3%A9rminos.html).
content/resources/nara-guidance-on-managing-web-records.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/e-gov-act-of-2002.md:[The E-Government Act of 2002](https://www.archives.gov/about/laws/egov-act-section-207.html) (Pub.L. 107–347, 116 Stat. 2899, 44 U.S.C. § 101, H.R. 2458/S. 803), is a United States statute enacted on December 17, 2002, with an effective date for most provisions of April 17, 2003. Its stated purpose is to improve the management and promotion of electronic government services and processes by establishing a Federal Chief Information Officer within the Office of Management and Budget, and by establishing a framework of measures that require using Internet-based information technology to improve citizen access to government information and services, and for other purposes.
content/resources/e-gov-act-of-2002.md:<a class="button" style="color: #000000" href="http://www.archives.gov/about/laws/egov-act-section-207.html">View E-Gov Act of 2002</a>
content/resources/nara-guidance-on-managing-social-media-records.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/improving-access-to-services-for-people-with-limited-english-proficiency-e-o-13166.md:<a class="button" style="color: #000000" href="http://www.justice.gov/crt/about/cor/Pubs/eolep.pdf">View Executive Order 13166: Improving Access to Services for People with Limited English Proficiency</a>
content/resources/federal-social-media-accessibility-toolkit-hackpad.md:* [DigitalGov University On-Demand Training]({{< ref "/about/digitalgov-university.md" >}})
content/resources/guidelines-on-securing-public-web-servers.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/resources/customer-experience-toolkit.md: * See agency Customer Service Plans on their [Open Government pages](https://obamawhitehouse.archives.gov/open/about/working-group)
content/resources/customer-experience-toolkit.md: * [List of Top Customer Tasks](http://www2.ed.gov/about/top-tasks.html) – Department of Education (ED)
content/resources/customer-experience-toolkit.md: * [Frequently Asked Questions: Smoking & Tobacco Use](http://www.cdc.gov/tobacco/about/faq/index.htm) – CDC
content/communities/cloud-infrastructure.md:redirectto: https://www.cio.gov/about/members-and-leadership/cloud-infrastructure-cop/
content/communities/cloud-infrastructure.md:The Cloud and Infrastructure Community of Practice (C&I CoP) is chartered under the [Federal CIO Council](https://www.cio.gov/) and governed by an Executive Committee of representatives from both [CFO Act](https://cfo.gov/about/) and small federal agency representatives. GSA’s Data Center and Cloud Optimization Initiative (DCCOI) Program Management Office (PMO) provides logistical support for the CoP in the areas of policy compliance and operational best practices to meet requirements in OMB [M-19-19 (PDF, 2.2 MB, 13 pages](https://www.whitehouse.gov/wp-content/uploads/2019/06/M-19-19-Data-Centers.pdf) and the federal cloud computing strategy, [Cloud Smart](https://cloud.cio.gov/strategy/).
content/resources/appendix-i-to-omb-circular-no-a-130-federal-agency-responsibilities-for-maintaining-records-about-individuals.md:* [E-Government Act of 2002](http://www.archives.gov/about/laws/egov-act-section-207.html) (Section 207)
content/communities/open-gov.md:In 2009, the White House issued an unprecedented [Open Government Directive](https://obamawhitehouse.archives.gov/open/documents/open-government-directive) requiring federal agencies to take immediate, specific steps to achieve key milestones in transparency, participation, and collaboration. Agencies have set forth those steps in biennial Open Government Plans available on [each agency’s Open Government website](https://obamawhitehouse.archives.gov/open/about/working-group). The Interagency Open Government Working Group launched in early 2010 as a forum for open government professionals across agencies to share best practices to promote transparency, participation, and collaboration. The Group meets monthly and opens its meetings to civil society colleagues on a quarterly basis. In 2011, the open government efforts were expanded with the launch of the [Open Government Partnership](http://www.opengovpartnership.org/) U.S. efforts with the Open Government Partnership are set forth in biennial Open Government National Action Plans (NAP) that detail specific and measurable open government commitments.
content/communities/crowdsourcing-and-citizen-science.md:redirectto: https://www.citizenscience.gov/about/community-of-practice/