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In Windows after closing the screen / sleep download speed will not update #92

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GuangChen2333 opened this issue Mar 19, 2023 · 5 comments
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Area: Launcher Issue labeled for Launcher update mechanism Need Further Investigation/Attention Some details are missing and need further investigation before checking

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@GuangChen2333
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GuangChen2333 commented Mar 19, 2023

Enviroment

Windows: 10.0.19045.2604
Collapse: 1.0.69.4 Preview

Description

In Windows after closing the screen / sleep download speed will not update

The total progress and left time will update normally

Should I upload some log files :(

@neon-nyan
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Should I upload some log files :(

Hi @GuangChen2333,
Yes, please provide some logs so we can investigate further

@neon-nyan neon-nyan added Need Further Investigation/Attention Some details are missing and need further investigation before checking Area: Launcher Issue labeled for Launcher update mechanism labels Mar 19, 2023
@GuangChen2333
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@Cryotechnic
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@neon-nyan imo it's probably because you're not re-initializing the thread after wake from sleep, so it gets stuck trying to query a thread that is no longer in the same state as it was before sleeping. Feel free to chime in though

@bagusnl
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bagusnl commented Aug 6, 2023

@bagusnl
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bagusnl commented May 25, 2024

Hi, we still haven't figure the S3 sleep issue as its really hard to reproduce. But we have implemented a workaround that prevent system from sleeping when Collapse is doing important stuff like downloading etc.

I hope this is good enough for now and feel free to reopen the ticket if there are new details about this issue or other possible workarounds.

Sorry for taking so long and thanks for reporting the issue <3

@bagusnl bagusnl closed this as completed May 25, 2024
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Labels
Area: Launcher Issue labeled for Launcher update mechanism Need Further Investigation/Attention Some details are missing and need further investigation before checking
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