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Once every few seconds, there's a screenwide popup making it impossible to click anywhere or use the app. These popups appear to stack, so if the app is running in the background for a while sometimes there can be many of these making it impossible to use.
Expected Behavior
The warning message should preferably either:
be hidden to the user
disappear after being ignored once
appear as a notification instead of a popup
Steps to reproduce
Simply open the app and keep it open
This issue occurs for me when connecting through Cloudflare WARP on an internet connection that would normally block hoyo servers, but the games still download just fine (and the issues seem to have only started from a recent update to Collapse)
Related Issues
No response
Screenshot(s)
Recording.2024-04-22.164044.mp4
Additional Information
The full error message is:
System.Threading.Tasks.TaskCanceledException: The request was canceled due to the configured HttpClient.Timeout of 60 seconds elapsing.
---> System.TimeoutException: A task was canceled.
---> System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage, Boolean, Boolean, CancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage, Boolean, CancellationToken)
at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage, Boolean, CancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage, HttpCompletionOption, CancellationTokenSource, Boolean, CancellationTokenSource, CancellationToken)
--- End of inner exception stack trace ---
--- End of inner exception stack trace ---
at System.Net.Http.HttpClient.HandleFailure(Exception, Boolean, HttpResponseMessage, CancellationTokenSource, CancellationToken, CancellationTokenSource)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage, HttpCompletionOption, CancellationTokenSource, Boolean, CancellationTokenSource, CancellationToken)
at CollapseLauncher.FallbackCDNUtil.GetURLHttpResponse(String URL, CancellationToken token, Boolean isForceUncompressRequest) in C:\projects\collapse\CollapseLauncher\Classes\RegionManagement\FallbackCDNUtil.cs:line 372
at CollapseLauncher.FallbackCDNUtil.GetHttpStreamFromResponse(String URL, CancellationToken token) in C:\projects\collapse\CollapseLauncher\Classes\RegionManagement\FallbackCDNUtil.cs:line 378
at CollapseLauncher.MainPage.TryDownloadToCompleteness(String url, FileInfo fileInfo, CancellationToken token) in C:\projects\collapse\CollapseLauncher\Classes\RegionManagement\RegionManagement.cs:line 280
Generally, all access to the necessary miHoYo API function is needed for Collapse to function normally. But I think in this case, there is a need to add an x/Close button to the popup so users can close the popup without having to go back a page (in this case would just refresh HomePage)
bagusnl
added
Area: UI/UX
Issue labeled for User Interface/eXperience related issue
and removed
Needs Triaging
This issue needs the developer's attention to sort & prioritize.
labels
Apr 22, 2024
Generally, all access to the necessary miHoYo API function is needed for Collapse to function normally. But I think in this case, there is a need to add an x/Close button to the popup so users can close the popup without having to go back a page (in this case would just refresh HomePage)
Hmm... I think the best way to fix this issue is to exclude timeout exception on TryDownloadToCompleteness() so it can be bypassed. Technically it's possible to bypass the next exception by adding a checkbox to "Not showing the error again". Which one do you prefer?
Hmm... I think the best way to fix this issue is to exclude timeout exception on TryDownloadToCompleteness() so it can be bypassed. Technically it's possible to bypass the next exception by adding a checkbox to "Not showing the error again". Which one do you prefer?
While completely bypassing the exception seems like not a good idea, I think deferring that specific exception until the next time Collapse starts will be preferable. It's because if we always ignore that exception on all start, it might cause an unexpected UX when certain APIs can't be fetch
Affected Version
Collapse 1.80.0 (preview), 1.73.8
Bug Behavior
Once every few seconds, there's a screenwide popup making it impossible to click anywhere or use the app. These popups appear to stack, so if the app is running in the background for a while sometimes there can be many of these making it impossible to use.
Expected Behavior
The warning message should preferably either:
Steps to reproduce
Simply open the app and keep it open
This issue occurs for me when connecting through Cloudflare WARP on an internet connection that would normally block hoyo servers, but the games still download just fine (and the issues seem to have only started from a recent update to Collapse)
Related Issues
No response
Screenshot(s)
Recording.2024-04-22.164044.mp4
Additional Information
The full error message is:
There seems to be 3 overlapping log files generated, so I'm attaching all of them
log-2024-04-22-pre1.80.0-id0.log
log-2024-04-22-prevUnknown-id1.log
log-2024-04-22-pre1.80.0-id1.log
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