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[Bug]: Game Install Unhandled Error on Bad Install Location #441

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TheOppaiDragon opened this issue Mar 26, 2024 · 4 comments
Open

[Bug]: Game Install Unhandled Error on Bad Install Location #441

TheOppaiDragon opened this issue Mar 26, 2024 · 4 comments
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Area: Launcher Issue labeled for Launcher update mechanism Bug Something isn't working

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@TheOppaiDragon
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Affected Version

1.72.16

Bug Behavior

When genshin finish check file give me the error

Expected Behavior

It should not have given me this error simply

Steps to reproduce

  1. Open Launcher
  2. Choose Genshin
  3. Download Genshin
  4. Wait finish check file
  5. Error got

Related Issues

No response

Screenshot(s)

No response

Additional Information

System.UnauthorizedAccessException: Access to the path 'D:\System Volume Information' is denied.
   at System.IO.Enumeration.FileSystemEnumerator`1.CreateRelativeDirectoryHandle(ReadOnlySpan`1, String)
   at System.IO.Enumeration.FileSystemEnumerator`1.MoveNext()
   at CollapseLauncher.InstallManager.Base.InstallManagerBase`1.TryUnassignReadOnlyFiles()
   at CollapseLauncher.InstallManager.Base.InstallManagerBase`1.<StartPackageInstallationInner>b__60_0()
   at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread, ExecutionContext, ContextCallback, Object)
--- End of stack trace from previous location ---
   at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread, ExecutionContext, ContextCallback, Object)
   at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task&, Thread )
--- End of stack trace from previous location ---
   at CollapseLauncher.InstallManager.Base.InstallManagerBase`1.StartPackageInstallationInner()
   at CollapseLauncher.InstallManager.Genshin.GenshinInstall.StartPackageInstallationInner()
   at CollapseLauncher.InstallManager.Base.InstallManagerBase`1.StartPackageInstallation()
   at CollapseLauncher.Pages.HomePage.InstallGameDialog(Object sender, RoutedEventArgs e)

log-2024-03-26-sta1.72.16-id1.log
DxDiag.txt

@TheOppaiDragon TheOppaiDragon added the Needs Triaging This issue needs the developer's attention to sort & prioritize. label Mar 26, 2024
@bagusnl
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bagusnl commented Mar 26, 2024

Heyyo~

Its been an ongoing issue with this and still unsure why, but try restarting your system and see if it works

@luxlia
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luxlia commented Mar 26, 2024

Its been an ongoing issue with this and still unsure why, but try restarting your system and see if it works

Had the same issue and restarting the system does work for me, thanks!

@TheOppaiDragon
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It did not work because the zip file download was on the main hard disk without a folder. Putting the zips into Genshin's folder worked

@bagusnl
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bagusnl commented Mar 26, 2024

Ah i see
We'll update our game installation folder sanitazion mechanism to prevent user to do this

@neon-nyan neon-nyan added Bug Something isn't working Area: Launcher Issue labeled for Launcher update mechanism and removed Needs Triaging This issue needs the developer's attention to sort & prioritize. labels Mar 26, 2024
@bagusnl bagusnl changed the title [Bug]: Genshin Impact Unhandled Error [Bug]: Game Install Unhandled Error on Bad Install Location Mar 27, 2024
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