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Bank Details are being duplicated on Order-Received Page with Neve Theme #4244

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kushh23 opened this issue May 8, 2024 · 0 comments · May be fixed by #4248
Open

Bank Details are being duplicated on Order-Received Page with Neve Theme #4244

kushh23 opened this issue May 8, 2024 · 0 comments · May be fixed by #4248
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bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer. medium (1d) - This label is used for issues that can be completed within 1 day or less. Priority-Medium Expected resolution time - up to 1 month.

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@kushh23
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kushh23 commented May 8, 2024

Description

A user on WP.org reported that the bank details appear three times on the order-received page after placing an order on the website. I checked the issue and was able to replicate it on my end. This problem is specific to the Neve theme, as it is working fine with the default theme and not causing any issues.

Step-by-step reproduction instructions

  1. Navigate to the website's back-end and configure woocomerce to show your Bank details for payment.
  2. Add a product to the cart.
  3. Proceed to checkout.
  4. Fill in the necessary information and complete the order.
  5. Upon successful order placement, observe the order-received page.
  6. Notice that the bank details are displayed three times on the page.

Screenshots, screen recording, code snippet or Help Scout ticket

Reported here - https://wordpress.org/support/topic/order-received-page-problem/
image

image

Works fine with Default WP theme.
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Environment info

No response

Is the issue you are reporting a regression

No

@kushh23 kushh23 added the bug This label could be used to identify issues that are caused by a defect in the product. label May 8, 2024
@pirate-bot pirate-bot added the customer report Indicates the request came from a customer. label May 8, 2024
@vytisbulkevicius vytisbulkevicius added the Priority-Medium Expected resolution time - up to 1 month. label May 13, 2024
@Soare-Robert-Daniel Soare-Robert-Daniel added the medium (1d) - This label is used for issues that can be completed within 1 day or less. label Jun 3, 2024
@Soare-Robert-Daniel Soare-Robert-Daniel linked a pull request Jun 3, 2024 that will close this issue
6 tasks
@Soare-Robert-Daniel Soare-Robert-Daniel linked a pull request Jun 3, 2024 that will close this issue
6 tasks
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Labels
bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer. medium (1d) - This label is used for issues that can be completed within 1 day or less. Priority-Medium Expected resolution time - up to 1 month.
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4 participants