Azure SDK Review - [Introduction to IC3 ACS Server Calling]

[azure-sdk]

New SDK Review meeting has been requested.

Service Name: IC3 ACS Server Calling
Review Created By: Franko Morales
Review Date: 04/01/2024 02:05 PM PT

Release Plan:
Hero Scenarios Link: Not Provided
Architecture Diagram Link: Not Provided
Core Concepts Doc Link: Not Provided
APIView Links: Javascript, .NET, Java, Python,

Description: We'll review the Hold/Unhold new operation we'd like to release in Public Preview and GA.

Detailed meeting information and documents provided can be accessed here

[azure-sdk]

Meeting updated by Franko Morales

Service Name: IC3 ACS Server Calling
Review Created By: Franko Morales
Review Date: 04/04/2024 02:05 PM PT

Hero Scenarios Link: Not Provided
Architecture Diagram Link: Not Provided
Core Concepts Doc Link: Not Provided
APIView Links: Javascript, .NET, Java, Python,

Description: We'll review the Hold/Unhold new operation we'd like to release in Public Preview and GA.

Detailed meeting information and documents provided can be accessed here

[cochi2]

Hero Scenarios: 1) Contoso's Agent wants to put participant on hold while they check their manager about how to proceed. Contoso App puts participant on hold, while playing an audio prompt. 2) When Contoso's Agent finishes to speak with their manager, they remove the hold on the participant through Contoso App. Audio stops, and participant is able to listen again to the agent.

API View Links:

• C# link
• Java link
• Python link
• JS link