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SONOFF devices all missing after HA 2024.3.1 upgrade #1365

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Babe-n opened this issue Mar 21, 2024 · 5 comments
Open

SONOFF devices all missing after HA 2024.3.1 upgrade #1365

Babe-n opened this issue Mar 21, 2024 · 5 comments
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diagnostics Waiting device diagnostics

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@Babe-n
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Babe-n commented Mar 21, 2024

Hi there

Since I upgrade to HA Core 2024.3.1 two days ago, about 2 of my 58 SONOFF devices are available. The rest are all offline, yet still visible and usable in eWeLink app. Please help. I have rolled back to 2024.3.0 and now every device is offline.

Why do things break even when I don't do an update. I like how things are running and then suddenly after a CORE or other HA update is available, some devices start going on and off line sporadically. This is before I even do the update. I want to just keep running a stable version that works, and don't touch it.

Please help. Nothing now works and I have reloaded and reconfigured and restarted all many times.
Thx

@hanneslf
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Same here when I upgraded to HA Core 2024.3.2. Fixed it by updating SonoffLAN to 3.6.0 by going to HACS and updating from there.

@tiagonmas
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Same problem

@tiagonmas
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I'm using Sonoff Lan Version | 3.6.0 (8dd8af9) but still have the same issue: "0 devices loaded from Cloud"

SonoffLan debug:

2024-03-22 22:57:43 [D] SysInfo: {'installation_type': 'Home Assistant OS', 'version': '2024.3.3', 'dev': False, 'hassio': True, 'virtualenv': False, 'python_version': '3.12.2', 'docker': True, 'arch': 'aarch64', 'timezone': 'Europe/Lisbon', 'os_name': 'Linux', 'os_version': '6.1.73-haos-raspi', 'user': 'xxxxx', 'supervisor': '2024.03.0', 'host_os': 'Home Assistant OS 12.1', 'docker_version': '24.0.7', 'chassis': 'embedded', 'sonoff_version': '3.6.0 (8dd8af9)'}
2024-03-22 22:57:47 [D] 0 devices loaded from Cloud
2024-03-22 22:57:47 [D] AUTO mode start

System About:
Core 2024.3.3
Supervisor 2024.03.1
Operating System 12.1
Frontend 20240307.0

Any idea how to solve this ?

@tiagonmas
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My issue was related to #1011 authentication issues ... now solved.

@AlexxIT AlexxIT added the diagnostics Waiting device diagnostics label Apr 9, 2024
@AlexxIT
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AlexxIT commented Apr 9, 2024

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