GitHub Mobile 2FA disappears, is not re-triggerable #33741
Replies: 6 comments 3 replies
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Hey @Grantimus9 ! That does sound like some odd behavior related to GitHub Mobile 2FA. Can I ask a few questions to gather some more info to help our engineering team debug?
This is a great point. The app should automatically refresh 2FA requests upon opening the app, but making this behavior more explicit with some UI would be helpful for sure. I'll follow up with the team on this one. Looking forward to troubleshooting this for ya! |
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I'm having the same issue on Pixel 6a + Android 13. After clicking the notification the app shows "no requests found" and there is no way to recover from this.
It works sometimes though. |
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Samsung Galaxy Note 9. Same issue: I get the notification but the app says "no verification requests found" when I tap it. This is my only mobile device and I have not logged out of or into the app recently. |
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This is clearly a bug, so it should be reported as such. This then raises the question why is this a closed source project, and why isn't there a proper issue tracker? My "fix" is to stop using GitHub Mobile for authentication. Switch to a proper 2FA app that actually works. |
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Just coming here to say that I'm having the same issue.
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This happened to me around the 1/5/2024. 100% 2FA with Github mobile didn't work. Deleted storage and uninstalled the app and then I could access. We have an org with SAML auth, which feels like it might be connected. |
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I frequently request 2FA via GitHub Mobile, and encounter the following errors preventing me from continuing:
Clicking mobile notification asking me to submit code results in "no requests found". Did the notification arrive without a request? How do I refresh or re-retrieve?
Frequently I do not receive a push notification unless the app is already open. If I open the app seconds after requesting a 2FA via GH Mobile, there is no notification or place to confirm my login attempt. Please provide a means to surface a path to confirming a 2FA once the app is open but notification has been dismissed.
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