Device verification email is sending to an old, deactivated email #120687
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BoruiZ
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To resolve this, you'll likely need to update your account settings to use your new personal email as the primary contact. Since you mentioned that 2FA is enabled but doesn't seem to be the solution for verifying new devices, it's possible that there's an additional verification step or setting that needs to be adjusted. Here's a general outline of steps you can take:
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what if you cant remember your username and password or email address you used for your account |
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I created my account by using my university's email, but now since I graduated the email is deactivated so I am using my email as the primary email (and it's verified). But when I tried to log in to my account on a different device, it still showed sending a verification code to my deactivated uni email. Can someone help me with this? Thanks in advance!
FYI 2FA is enabled but it doesn't look like the solution for verifying new devices.
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