SMART app not parsing data

[gitterdoneplease]

The problem

I've added the SMART extend script per the instructions. The script runs and outputs data. snmpwalk runs and outputs SMART data. The GUI can run the SNMP or Poller tests and show SMART data, but the app just shows: "All Drives | drives: {"data":{"disks":{"PL1331LAGAYJKH":{"10":"0""

Output of ./validate.php

$ ./validate.php
===========================================
Component | Version
--------- | -------
LibreNMS  | 24.4.1-27-gfe2f8a6c8 (2024-05-01T12:15:27-07:00)
DB Schema | 2024_04_22_161711_custom_maps_add_group (292)
PHP       | 8.1.2-1ubuntu2.14
Python    | 3.10.12
Database  | MariaDB 10.6.12-MariaDB-0ubuntu0.22.04.1
RRDTool   | 1.7.2
SNMP      | 5.9.1
===========================================

[OK]    Composer Version: 2.7.4
[OK]    Dependencies up-to-date.
[OK]    Database connection successful
[OK]    Database Schema is current
[OK]    SQL Server meets minimum requirements
[OK]    lower_case_table_names is enabled
[OK]    MySQL engine is optimal
[OK]    Database and column collations are correct
[OK]    Database schema correct
[OK]    MySQL and PHP time match
[OK]    Active pollers found
[OK]    Dispatcher Service not detected
[OK]    Locks are functional
[OK]    Python poller wrapper is polling
[OK]    Redis is unavailable
[OK]    rrd_dir is writable
[OK]    rrdtool version ok

What was the last working version of LibreNMS?

No response

Anything in the logs that might be useful for us?

I don't see anything in the logs. My smart.conf:

# cat /etc/snmp/smart.config 
SN=1
smartctl=/sbin/smartctl
cache=/var/cache/smart
aacraid6 /dev/sda -d "aacraid,0,0,6"

Poller looks like:

Application: smart, app_id=19
SNMP['/usr/bin/snmpget' '-v3' '-l' 'authPriv' '-n' "" '-a' 'SHA' '-A' 'PASSWORD' '-u' 'USER' '-x' 'AES' '-X' 'PASSWORD' '-Oqv' '-m' 'NET-SNMP-EXTEND-MIB' '-M' '/opt/librenms/mibs' 'udp:HOSTNAME:161' 'nsExtendOutputFull.5.115.109.97.114.116']

{"data":{"disks":{"PL1331LAGAYJKH":{"10":"0","173":"null","177":"null","183":"null","184":"null","187":"null","188":"null","190":"null","194":"27","196":"0","197":"0","198":"0","199":"0","231":"null","232":"null","233":"null","5":"0","9":"81825","completed":0,"conveyance":0,"device_model":"HGST HMS5C4040ALE640","disk":"sda -d aacraid,0,0,6","exit":0,"extended":0,"fw_version":"MPAOA3W0","health_pass":1,"interrupted":0,"max_temp":"27","model_family":"HGST MegaScale 4000","offline":0,"read_failure":0,"selective":0,"selftest_log":null,"serial":"PL1331LAGAYJKH","short":0,"unknown_failure":0}},"exit_nonzero":0,"unhealthy":0,"useSN":1},"error":0,"errorString":"","version":1}

[VVelox]

What does the extend return line in snmpd.conf look like? If it lacks the -Z switch for the extend, have you tried adding it?

[VVelox]

Also likely want to make sure your version is newer than #15953 (comment) .

[gitterdoneplease]

Removed the quotes " in the config file and it started working.

[VVelox]

Removed the quotes " in the config file and it started working.

@gitterdoneplease Hmm, that is a bit unexpected. I'll look into that.

[gitterdoneplease]

For instance this doesn't work:

SN=1
smartctl=/sbin/smartctl
cache=/var/cache/smart
aacraid0,0 /dev/sda -d "aacraid,0,0,0"
aacraid0,1 /dev/sda -d "aacraid,0,0,1"
aacraid0,2 /dev/sda -d "aacraid,0,0,2"
aacraid0,3 /dev/sda -d "aacraid,0,0,3"
aacraid0,4 /dev/sda -d "aacraid,0,0,4"
aacraid0,5 /dev/sda -d "aacraid,0,0,5"
aacraid0,6 /dev/sda -d "aacraid,0,0,6"
aacraid0,7 /dev/sda -d "aacraid,0,0,7"
aacraid0,8 /dev/sda -d "aacraid,0,0,8"
aacraid0,9 /dev/sda -d "aacraid,0,0,9"

but this works:

SN=1
smartctl=/sbin/smartctl
cache=/var/cache/smart
aacraid0,0 /dev/sda -d aacraid,0,0,0
aacraid0,1 /dev/sda -d aacraid,0,0,1
aacraid0,2 /dev/sda -d aacraid,0,0,2
aacraid0,3 /dev/sda -d aacraid,0,0,3
aacraid0,4 /dev/sda -d aacraid,0,0,4
aacraid0,5 /dev/sda -d aacraid,0,0,5
aacraid0,6 /dev/sda -d aacraid,0,0,6
aacraid0,7 /dev/sda -d aacraid,0,0,7
aacraid0,8 /dev/sda -d aacraid,0,0,8
aacraid0,9 /dev/sda -d aacraid,0,0,9