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Support Backingup CiscoDNA by supporting the uname command #1608

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Macleykun opened this issue May 3, 2024 · 4 comments
Closed

Support Backingup CiscoDNA by supporting the uname command #1608

Macleykun opened this issue May 3, 2024 · 4 comments
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suggestion Feature suggestion

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@Macleykun
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Is your feature request related to a problem? Please describe.

We want to make backups from our CiscoDNA but we noticed that we get an error:
CiscoDNA:
Remote server is not supported: Error running uname on remote server: .
SFTPGo:
ssh command not enabled/supported: "uname

In the documentation: https://www.cisco.com/c/en/us/td/docs/cloud-systems-management/network-automation-and-management/dna-center/2-2-2/admin_guide/b_cisco_dna_center_admin_guide_2_2_2/b_cisco_dna_center_admin_guide_2_2_2_chapter_0110.pdf
it's never mentioned that uname needs to be able to run, but that's ussually a given.

Describe the solution you'd like

To support running the uname command, so that CiscoDNA can make backups to SFTPGo using Rsync.

Describe alternatives you've considered

No response

What are you using SFTPGo for?

Medium business

Additional context

No response

@Macleykun Macleykun added the suggestion Feature suggestion label May 3, 2024
@drakkan
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drakkan commented May 3, 2024

Support for uname may be added but we have no way to test CiscoDNA. Generally is simpler to ship such additions if we can establish a channel for reciprocal access and trust via a support contract. Thank you

@Macleykun
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tottaly understand! i do appricate it that you do respond to these questions!
Have a great weekend!

@Macleykun
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Support for uname may be added but we have no way to test CiscoDNA. Generally is simpler to ship such additions if we can establish a channel for reciprocal access and trust via a support contract. Thank you

sorry with a support contact you mean that if i can convince the company i work for to pay for the basic plan right?
I want to convince my company to do so eventually, but need to build a good case why they should

@drakkan
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drakkan commented Jun 11, 2024

Support for uname may be added but we have no way to test CiscoDNA. Generally is simpler to ship such additions if we can establish a channel for reciprocal access and trust via a support contract. Thank you

sorry with a support contact you mean that if i can convince the company i work for to pay for the basic plan right? I want to convince my company to do so eventually, but need to build a good case why they should

We offer several form of support. We generally don't add new features with Basic support.

In an ideal world, companies would support open source software for its maintenance. What if SFTPGo is no longer maintained? Protocols evolve and new algorithms need to be supported, bugs and security issues need to be fixed. Even if the current features are good for your use case, they won't be in 2 or 3 years, SFTPGo needs ongoing efforts and maintenance.

Also, the open source license gives you freedom but not the guarantee of help. What if you find a blocking issue?

More info

https://sftpgo.github.io/latest/#support

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