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HTTP error 421 occurred #6929

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Potturuhari opened this issue May 14, 2024 · 10 comments
Closed

HTTP error 421 occurred #6929

Potturuhari opened this issue May 14, 2024 · 10 comments
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@Potturuhari
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HTTP error 421 occurred: SSL handshake with github.com:443 failed: SSSLERR_PEER_CERT_UNTRUSTED (-102) Peer's X.509 certificate (chain) validation failed (missing trust?) SapSSLSessionStartNB()==SSSLE
SSL Certificate Error.docx

@mbtools
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mbtools commented May 14, 2024

You need to update certificates in STRUST

https://docs.abapgit.org/user-guide/setup/ssl-setup.html

@mbtools mbtools added the question Further information is requested label May 14, 2024
@Potturuhari
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You need to update certificates in STRUST

https://docs.abapgit.org/user-guide/setup/ssl-setup.html

Thaka for the response ..but we have installed all the information shared in the link.

I have identified missing the one of certificate in hierarchy in my Google chrome ..

Attaching googles
Uploading Google Chrome .png…
chrome certificate valid hierarchy screen shot for your reference .

@mbtools
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mbtools commented May 14, 2024

What's the output of the test program?
https://docs.abapgit.org/user-guide/setup/ssl-test.html

If it does not say "ok", follow the troubleshooting steps:
https://docs.abapgit.org/user-guide/setup/ssl-setup.html#troubleshooting

@Potturuhari
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Hi Team,

We were able to observe the same error even after enabling the document. Could you kindly let us know whether there is a method to connect through Teams and investigate the problem?

@francisco-milan
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francisco-milan commented May 16, 2024

@Potturuhari, I was not able to see the screenshot of the certificates using link you provided ("Uploading Google Chrome.png"), try uploading it again, or provide your email and I'll try to help you.

@Potturuhari
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Hello Milan,
Thank you for the response and support.
If possible, lets connect Via teams, my id is harikrishna.potturu@accenture.com

@Potturuhari
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Thank you Milan your support its working fine now ..

@mbtools
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mbtools commented May 29, 2024

Maybe leave a short comment on how you fixed it so others can learn from it

@francisco-milan
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Hi Marc,

Following your recommendation, we checked the certificates in STRUST and noticed that at the time, 2 out of the 3 certificates were uploaded to the SAP system, and there was 1 certificate missing. After uploading the missing certificate, the issue was resolved.

Best regards,

Francisco Milan.

image

@mbtools
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mbtools commented May 31, 2024

Great. Thanks for the feedback!

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